Security and Safety Officer

University of Arkansas System • Little Rock, AR

11d • Onsite

About The Position

The Safety and Security Officer reports directly to the Supervisor of Safety and Security. The position provides customer service and service recovery, conducts security screening and weapon detection, and monitors video surveillance systems. The officer helps maintain standards in accordance with regulatory agencies, monitors for safety issues during foot patrols, responds to alarms, and assists visitors and patients with guidance and requests. The officer may assist Safety and Security Ambassadors as needed or assigned. Assignments may vary as security concerns within the UAMS system increase.

Responsibilities include conducting screenings at the Emergency Department metal detector and weapon detection systems at UAMS entrances; patrolling buildings and checking property in secure and high-risk areas; monitoring security cameras and reporting suspicious activity or safety concerns to the UAMS Police Department; covering the main hospital Information Desk during evening hours; escorting employees and campus members upon request; accompanying patients from the Outpatient Clinics holding area to appointments; responding to alarms; unlocking buildings and offices as requested; rotating assignments during each shift; assisting Safety and Security Ambassadors; and completing cross-training for assigned positions. Other duties may be assigned.

Requirements

• High school diploma or GED.
• Proof of legal authority to work in the United States on the first day of employment.
• Successful completion of applicable pre-employment screening, which may include criminal background, drug testing, and education verification.

Nice To Haves

• Associate or bachelor's degree in hospitality, education, general education, management, technical studies, communication, finance, or business.

Responsibilities

• Conduct safety screenings at the Emergency Department metal detector and weapon detection systems at UAMS entrances while helping maintain efficient flow of patients, visitors, and staff.
• Patrol buildings on foot and conduct property checks in secure and high-risk areas.
• Assist with monitoring security cameras and promptly report suspicious activity or safety concerns to the UAMS Police Department.
• Cover the main hospital Information Desk during evening hours.
• Escort employees and campus members upon request.
• Accompany patients from the Outpatient Clinics holding area to their appointments.
• Respond to alarms and unlock buildings and offices as requested.
• Rotate assignments throughout each shift and assist Safety and Security Ambassadors as needed.
• Complete cross-training to work in all assigned positions.
• Perform other duties as assigned.
• Provide customer service and service recovery, and assist visitors and patients with guidance and requests.
• Monitor for safety issues while on foot patrol and maintain standards in accordance with regulatory agencies.

Benefits

• Medical, dental, and vision plans for qualifying staff and family.
• Holiday, vacation, and sick leave.
• Education discount for staff and dependents (undergraduate only).
• Retirement contribution matched by UAMS up to 10%.
• Basic life insurance up to $50,000.
• Career training and educational opportunities.
• Merchant discounts.
• Concierge prescription delivery on the main campus when using the UAMS pharmacy.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED