Safety and Security Assistant Manager - Yellowstone National Park

Internal Career Site • Yellowstone National Park, WY

20h • Onsite

About The Position

The Safety and Security Assistant Manager supports daily security operations and provides leadership to the security team when the Area Safety and Security Manager is absent. The role helps ensure policy compliance, facilitates training, coordinates with internal and external departments, and improves security practices to promote safety and exceptional customer service. This seasonal position is based in Yellowstone National Park and runs from March/April 2027 through October/November 2027. Pay is $2,136.00 biweekly. Employee housing and on-site meals are provided, along with utilities, Wi-Fi, laundry access, a park pass, recreation opportunities, and other employee discounts and programs.

Requirements

• Must be at least 21 years old.
• Valid driver’s license and good driving record.
• Successful completion of a background check and pre-employment drug test.
• Previous management experience, preferably in Security, Loss Prevention, Fire, or EMS.
• Strong written, verbal, and interpersonal communication skills, including professional communication with diverse employees and guests via radio, phone, and other methods.
• Demonstrated professionalism, sound judgment, diplomacy, problem-solving, and conflict and crisis intervention skills.
• Strong leadership skills, including the ability to delegate, coach, mentor, train, provide feedback, and promote positive employee relations and teamwork.
• Advanced computer skills, including Microsoft Word, Outlook, and Excel, and ability to learn company systems for reporting, payroll, and supply ordering.
• Minimum typing speed of 30 WPM.
• Strong organizational and multitasking skills, attention to detail, and ability to prepare clear, concise, and accurate reports.
• Must obtain and maintain CPR, First Aid, AED, and BAT certifications and complete required drug and alcohol testing procedure training. Training is available through Xanterra Parks & Resorts.
• Ability to quickly learn assigned locations, policies, procedures, and location-specific responsibilities while maintaining a professional appearance and demeanor.
• Ability to work flexible schedules, including day, swing, and overnight shifts, with shifts of up to 12 continuous hours based on operational needs.
• Ability to stand and walk frequently for up to 12 hours, and occasionally climb, sit, stoop, bend, or kneel for up to two hours per shift.
• Ability to respond safely and promptly to emergencies and perform outdoor duties, including shoveling snow or gravel during inclement weather.
• Ability to frequently lift and carry up to 25 pounds and occasionally lift up to 40 pounds, including assisting emergency personnel as needed.

Nice To Haves

• Previous management experience in Security, Loss Prevention, Fire, or EMS.
• Hospitality or resort experience.
• Knowledge of company structure and policies.

Responsibilities

• Support the Area Safety and Security Manager and lead and direct the security team in the manager’s absence.
• Promote a safe, customer service-focused environment and maintain a positive, professional presence with employees and visitors.
• Review security logs and incident reports for accuracy and completeness, and follow up on unresolved issues or further investigative needs.
• Communicate effectively with Security staff, Location Management, HR, department leaders, and local, state, and federal law enforcement and fire agencies.
• Evaluate security operations and implement proactive measures to improve safety, effectiveness, and departmental performance.
• Coordinate staff assignments, shift responsibilities, payroll review, safety inspections, and random drug and alcohol testing in accordance with company policy and applicable laws.
• Coach, mentor, train, and evaluate Security staff; communicate performance expectations and facilitate regular Supervisor and department meetings.
• Conduct security-related presentations and training, including employee orientations and Community Matters meetings.
• Serve as an Emergency Response Guidance (ERG) leader in the manager’s absence.
• Perform other assigned duties in accordance with company and departmental policies.

Benefits

• Employee housing (dormitory-style) and on-site employee meals (cafeteria-style).
• Free on-site laundry facility.
• Wi-Fi and utilities included.
• Free Yellowstone and Grand Teton National Park pass.
• Employee Recreation Program, including recreation centers, athletics, gear rentals, seminars, van trips, and hiking.
• Access to discounted services at Yellowstone Medical Clinics operated by STGi.
• Retail, lodging, and travel discounts.
• $350 Referral Bonus Program.
• Competitive benefit programs and services for eligible employees.

What This Job Offers

• Career Level: Manager
• Education Level: No Education Listed