Server Assistant - Yellowstone National Park

Internal Career Site•Yellowstone National Park, WY
•Onsite

About The Position

As a Server Assistant in Yellowstone National Park, you will support dining room operations by assisting guests, servers, and hosts. Duties include clearing, cleaning, and resetting tables; refilling water and other beverage glasses; and running food in accordance with sanitation and service standards. You will communicate with guests, answer questions, share general park information, and contribute to a pleasant dining experience. The role is seasonal, with the season running from early April through early November. Pay is $8.00 per hour plus tips. The typical schedule is 40 hours over five days per week and may include weekends, evenings, and holidays. The position is part of a high-volume, fast-paced Food & Beverage operation serving venues throughout Yellowstone National Park. Employee housing and on-site cafeteria-style meals are available at low cost. Other on-site amenities and activities include laundry, limited-bandwidth Wi-Fi, utilities, employee recreation programs, and access to discounted services at Yellowstone Medical Clinics operated by STGi.

Requirements

  • Ability to organize and prioritize under pressure while maintaining a calm and pleasant demeanor.
  • Ability to communicate effectively with guests, co-workers, and supervisors.
  • Ability to absorb information quickly, including service procedures, food and beverage menus, and point-of-sale system operations.
  • Knowledge of menus, specials, and features.
  • Knowledge of basic sanitation.
  • Certification in the TIPS alcohol awareness program is required; workshops will be provided for those who are not currently certified.
  • Must be able to stand for approximately eight hours.
  • Must be able to walk for long periods.
  • Must be able to lift and carry at least 50 pounds.
  • Must be able to bend, stretch, and reach for extended periods.

Responsibilities

  • Assist guests, servers, and hosts in dining rooms.
  • Clear, clean, and reset tables.
  • Refill water and keep beverage glasses filled.
  • Run food in accordance with sanitation and service standards.
  • Answer guests’ questions and convey general park information.
  • Listen to guests’ stories and share enthusiasm for the Park.

Benefits

  • Employee housing (dormitory-style) and on-site cafeteria-style meals provided at low cost.
  • Free on-site laundry facility.
  • Wi-Fi and utilities included.
  • Free Yellowstone and Grand Teton National Park pass.
  • Employee Recreation Program, including recreation centers, athletics, gear rentals, seminars, van trips, and hiking.
  • Access to discounted services at Yellowstone Medical Clinics operated by STGi.
  • Retail, lodging, and travel discounts.
  • $350 referral bonus program.
  • Competitive benefit programs and services for eligible employees.
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