Safety and Security Supervisor (Lead) - Yellowstone National Park

Internal Career Site • Yellowstone National Park, WY

16h • Onsite

About The Position

The Safety and Security Supervisor (Lead) supports day-to-day safety functions and park operations in Yellowstone National Park, helping maintain a safe and secure environment for guests and employees. The role oversees security patrol operations, supports and develops Security Officers, responds to emergencies, and helps ensure safety inspections and incident documentation are completed accurately and on time. Successful candidates demonstrate computer proficiency, strong communication and leadership skills, sound judgment, professionalism, and a commitment to exceptional guest service.

This is a seasonal position running from March/April 2027 through October/November 2027, paying $23.50 per hour. Employee housing and on-site meals are available at low cost. Other on-site offerings include laundry, limited-bandwidth Wi-Fi, utilities, an employee recreation program, a Yellowstone and Grand Teton National Park pass, discounted medical clinic services, retail, lodging and travel discounts, and a referral bonus program. Xanterra offers competitive benefit programs and services to eligible employees.

Requirements

• Must be at least 21 years old.
• Valid driver’s license and good driving record.
• Basic proficiency with Microsoft Word and Outlook, typing speed of at least 30 words per minute, and ability to learn company systems for reports, logs, payroll, and supply ordering.
• Must have or obtain CPR, First Aid, AED, and BAT certification, including training in oral drug and alcohol testing procedures; paid training is available.
• Must successfully complete a pre-employment drug test.
• Strong written and verbal communication skills, including professional radio and cellphone communication, and ability to review reports for accuracy, clarity, and completeness.
• Professionalism, sound judgment, diplomacy, problem-solving, and crisis-management skills, including the ability to remain composed under pressure.
• Ability to lead, delegate, coach, mentor, and train staff, promote teamwork, and maintain positive employee relations.
• Ability to quickly learn assigned locations, policies, procedures, and location-specific responsibilities.
• Ability to work flexible, rotating shifts of up to 12 hours, including day, swing, and overnight shifts; swing shifts are primarily required as operational needs dictate.
• Ability to stand and conduct foot patrols for extended periods, with occasional climbing, sitting, stooping, bending, and kneeling.
• Ability to respond safely and promptly to emergency situations.
• Ability to lift and carry up to 25 pounds independently and 40 or more pounds with assistance, including assisting emergency medical personnel as needed.
• Ability to shovel snow or gravel during inclement weather.

Nice To Haves

• Previous hospitality or resort experience.
• Previous supervisory experience, preferably in Security, Loss Prevention, Fire, or EMS.
• Knowledge of company structure and policies.

Responsibilities

• Oversee security patrol operations at the assigned location and identify potential safety and security risks.
• Provide leadership, training, coaching, and support to Security Officers in collaboration with the Area Security Manager.
• Review security logs and incident reports daily, follow up on concerns, and ensure accurate documentation of policy, regulatory, and legal violations.
• Respond to emergencies, serve as an Emergency Response Guidelines (ERG) member, and provide site leadership during critical situations within the scope of training.
• Perform or assign required fire extinguisher and safety inspections and ensure their timely completion.
• Use sound judgment and decision-making while promoting safety, professionalism, and exceptional internal and external guest service.
• Coordinate with HR and Location Management to facilitate random drug and alcohol testing in accordance with company policy and applicable laws.
• Maintain communication with local, state, and federal law enforcement and fire agencies regarding security, fire, and safety matters.
• Follow company policies and professional standards and perform additional duties assigned by Security or Risk Management leadership.

Benefits

• Employee housing (dormitory-style) and on-site employee meals (cafeteria-style) provided at low cost.
• Free on-site laundry facility, limited-bandwidth Wi-Fi, and utilities included.
• Free Yellowstone and Grand Teton National Park pass.
• Employee Recreation Program, including recreation centers, athletics, gear rentals, seminars, van trips, and hiking.
• Access to discounted services at Yellowstone Medical Clinics operated by STGi.
• Retail, lodging, and travel discounts.
• $350 Referral Bonus Program.
• Competitive benefit programs and services for eligible employees.
• Paid training is available for required certifications.

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed