Safety and Asset Protection Manager

Goodwill Industries of San Diego County•San Diego, CA

About The Position

The Safety and Asset Protection Manager safeguards GISD assets and supports Ambassador safety through asset protection, loss prevention, and customer service policies and procedures. The role assists the Vice President of Operations in planning and implementing safety programs intended to create a safe, accident-free environment. It provides leadership and professional expertise in Safety and Asset Protection and develops a culture that prioritizes effective safety and asset protection practices. The manager coaches, develops, trains, and supervises security staff, and maintains appropriate organizational awareness, knowledge, and preparedness. The position also coordinates safety training, inspections, incident investigations, security coverage, loss prevention analysis, and surveillance equipment needs.

Requirements

  • At least three years of experience in the security field, including one year in a supervisory role.
  • Proficiency in written and verbal English.
  • Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence and speak effectively before groups of customers and Goodwill employees.
  • Ability to perform arithmetic with whole numbers, common fractions, and decimals, and to understand and analyze statistical data.
  • OSHA-related courses or certificates are necessary.
  • Valid California driver's license and a driving record acceptable under Goodwill's insurance requirements.
  • Must have a vehicle and a valid driver's license with a driving record acceptable to GISD's insurance requirements.

Nice To Haves

  • Associate or bachelor's degree in Occupational Safety & Health, or at least three years of experience in a related field.
  • Bilingual English/Spanish ability.

Responsibilities

  • Coach, develop, train, and supervise Security Officers, the Security Supervisor, and the SAP Coordinator at assigned locations.
  • Ensure adequate security coverage at various locations in accordance with departmental expectations.
  • Process time and attendance in accordance with wage and hour regulations.
  • Plan and implement training programs for managers and employees covering worksite safety, loss prevention, fire prevention, earthquake preparedness, heat and illness prevention, and safe handling of chemicals, equipment, and other materials.
  • Assist the Safety and Asset Protection Committee with quarterly meetings and share trends and analysis of worksite hazards and security trends.
  • Encourage feedback and ideas for continuous improvement.
  • Recommend and update the Work Injury Reduction Program and Safety Data Sheets annually or as needed.
  • Inspect facilities on a predetermined schedule to identify existing or potential accident and health hazards, recommend corrective or preventive measures, and follow up on implementation.
  • Provide information, signs, posters, barriers, and other materials to warn of safety hazards and prevent access to hazardous conditions.
  • Document and investigate work-related injuries, theft accusations, losses, security violations, liability issues, and deliberate misconduct, and prepare written reports of findings.
  • Interview employees, customers, and others to gather factual information regarding alleged policy violations, injuries, and security, safety, or liability issues.
  • Represent Goodwill in community or industry Safety and Asset Protection groups and with local law enforcement agencies.
  • Serve as the initial contact for store robberies, burglaries, alarm calls, and critical incident investigations.
  • Identify store operational procedures that are inconsistent with company expectations.
  • Apply knowledge of state and local safety and shoplifting laws, GISD policies, and CARF procedures.
  • Plan, schedule, and conduct forklift, First Aid and CPR, and OSHA certification training for managers, supervisors, and staff.
  • Serve as a primary liaison with local law enforcement agencies.
  • Analyze Loss Prevention issues affecting the company.
  • Train and monitor Loss Prevention Agents in appropriate Loss Prevention and Security procedures based on GISD values and initiatives.
  • Perform camera layouts; act as the primary contact for video footage requests, camera troubleshooting, and equipment assessment.
  • Perform other miscellaneous duties as assigned.
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