Safety and Asset Protection Manager

Goodwill Industries of San Diego County•San Diego, CA

About The Position

The Safety and Asset Protection Manager safeguards GISD assets and supports Ambassador safety through asset protection, loss prevention, and customer service policies and procedures. The role assists the Vice President of Operations with planning and implementing safety programs, leads the administration of Safety and Asset Protection, and promotes an organizational culture that prioritizes effective safety and asset protection practices. The manager coaches, develops, and supervises security staff and works to maintain organizational awareness, knowledge, and preparedness. The position oversees safety training, facility inspections, incident documentation and investigation, security coverage, and loss prevention analysis. It also coordinates with employees, customers, committees, community and industry groups, and local law enforcement to address safety, security, and liability concerns. The listed hourly rate is $37.01.

Requirements

  • At least three years of experience in the security field, including at least one year in a supervisory role.
  • Proficiency in written and spoken English.
  • Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence and speak effectively before groups of customers and Goodwill employees.
  • Ability to perform basic arithmetic using whole numbers, common fractions, and decimals, and to understand and analyze statistical data.
  • OSHA-related courses or certificates are necessary.
  • Valid California driver's license and driving record acceptable to Goodwill's insurance requirements; must have a vehicle.

Nice To Haves

  • Associate or bachelor's degree in Occupational Safety and Health, or at least three years of experience in a related field, preferred.
  • Bilingual English/Spanish skills are helpful but not required.

Responsibilities

  • Coach, develop, train, and supervise Security Officers, the Security Supervisor, and SAP Coordinator at their assigned locations.
  • Ensure adequate security coverage at various locations in accordance with departmental expectations.
  • Process time and attendance in accordance with wage and hour regulations.
  • Plan and implement training programs for managers and employees in worksite safety, loss prevention, fire prevention, earthquake preparedness, heat and illness prevention, and safe handling of chemicals, equipment, and other materials.
  • Assist the Safety and Asset Protection Committee with quarterly meetings and report trends and analysis of workplace hazards and security trends; encourage feedback and continuous improvement.
  • Recommend and update the Work Injury Reduction Program and Safety Data sheets annually or as needed.
  • Inspect facilities on a predetermined schedule to identify existing or potential accident and health hazards, determine corrective or preventive measures, and follow up on implementation.
  • Provide information, signs, posters, barriers, and other materials to warn of safety hazards and prevent access to hazardous conditions.
  • Document and investigate work-related injuries, theft allegations, losses, security violations, liability matters, and deliberate misconduct; prepare written reports of findings.
  • Interview employees, customers, and others to gather factual information about alleged policy violations, injuries, and security, safety, or liability issues.
  • Represent Goodwill in community or industry Safety and Asset Protection groups and with local law enforcement agencies.
  • Serve as the initial contact for store robberies, burglaries, alarm calls, and critical incident investigations.
  • Identify store operational procedures that are inconsistent with company expectations.
  • Apply working knowledge of state and local safety and shoplifting laws, GISD policies, and CARF procedures.
  • Plan, schedule, and conduct forklift, First Aid and CPR, and OSHA certification training for managers, supervisors, and staff.
  • Serve as a primary liaison with local law enforcement agencies.
  • Analyze loss prevention issues affecting the company.
  • Train and monitor Loss Prevention Agents in appropriate Loss Prevention and security procedures based on GISD values and initiatives.
  • Perform camera layouts; serve as the primary contact for video footage requests, camera troubleshooting, and equipment assessment.
  • Perform other miscellaneous duties as assigned.
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