RV Parts Advisor

Blue Compass RV Seguin•Seguin, TX
•$15 - $18

About The Position

Blue Compass RV is hiring an RV Parts Advisor to manage and organize dealership inventory of RV parts and accessories. The advisor helps customers and service technicians identify, locate, and purchase appropriate parts. The role calls for strong customer service, knowledge of RV components, and the ability to work efficiently in a fast-paced environment. Compensation is $15–$18 per hour.

Requirements

  • Ability to work daily on a computer and perform internet searches as needed.
  • Excellent organization and follow-up skills.
  • Ability to follow department procedures and policies.
  • Valid driver's license.

Nice To Haves

  • Previous customer service experience.
  • Previous RV product or camping lifestyle experience.

Responsibilities

  • Greet customers and help identify the RV parts and accessories they need.
  • Advise customers on parts selection, compatibility, and installation.
  • Process customer orders promptly and accurately.
  • Organize and maintain inventory of RV parts and accessories.
  • Monitor stock levels and reorder supplies as needed.
  • Conduct regular inventory audits.
  • Stay informed about RV models, components, and accessories.
  • Provide technical information and guidance to customers and staff.
  • Work with service technicians to identify the correct parts.
  • Promote sales of RV parts and accessories, recommend related products or upgrades, and upsell items or services when appropriate.
  • Process incoming shipments, verify their contents, and update inventory.
  • Label, price, and place products appropriately on the sales floor.
  • Work with suppliers to resolve shipment discrepancies.
  • Build and maintain positive relationships with customers and suppliers.
  • Handle customer inquiries, concerns, and returns professionally and strive for customer satisfaction.
  • Collaborate with service and sales teams to improve processes and customer service.
  • Communicate inventory information and customer needs to colleagues.

Benefits

  • Medical, dental, vision, disability, flexible spending accounts, and life insurance
  • Paid time off and paid holidays
  • 401(k)
  • Pet insurance
  • Five-day work week
  • Employee Assistance Program
  • Training and development programs
  • Legal coverage
  • Identity theft protection
  • Referral program
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