RV Parts Manager

Lithia & Driveway•Fairfield, CA

About The Position

Bay Area Airstream Adventures is seeking a Parts Manager to lead, develop, and inspire the Parts team and drive departmental performance, culture, and customer experience. The role oversees staffing and development, warranty and returns processes, inventory, ordering, reporting, and the maintenance and appearance of the parts department. The Parts Manager reports to the General Manager. This performance-driven role is eligible for short-term and/or long-term incentives, including commissions based on Department Net and bonuses based on Manufacturer Approvability. The posting lists annual estimated earnings of $72,000–$196,300; actual compensation may vary based on skills, qualifications, job-related knowledge, and physical location, with final compensation established during the interview process in accordance with applicable pay equity and transparency requirements. The position is based in Fairfield, California, and is scheduled Tuesday through Saturday, 8:30 a.m. to 5 p.m.

Requirements

At least 2 years of dealership Parts Manager experience.
Valid driver's license in the state of residence and an acceptable driving record.
High school graduate or equivalent.
At least 18 years old.

Responsibilities

Ensure employees are trained to meet department, store, and customer needs.
Set and communicate performance and production expectations; monitor performance, identify development needs, and coach and mentor staff.
Resolve customer requests, questions, and concerns professionally and promptly.
Ensure full compliance with warranty parts procedures, policies, and rules.
Ensure core, warranty, manufacturer, and aftermarket parts returns are processed accurately, on time, and in compliance with policies and procedures.
Maintain sufficient stocking levels to meet customer demand and use inventory reports to manage levels daily.
Identify inventory areas that do not align with department goals and resolve them.
Ensure orders are processed, check for backordered items, and notify customers about order status.
Place daily orders and stock orders; process receipts, post inventory, and handle special orders.
Read and act on MIS reports to generate revenue and control expenses.
Hold daily and monthly staff meetings as required to cover key information.
Complete parts department reporting and month-end procedures on time.
Maintain the physical appearance and upkeep of parts inventory, retail displays, wholesale areas, storage space, and other parts department assets.