RV Parts Advisor

Blue Compass RV Beaumont North • Silsbee, TX

1d

About The Position

Blue Compass RV is seeking an RV Parts Advisor to manage and organize inventory of RV parts and accessories at an RV dealership. The advisor assists customers and service technicians in identifying, locating, and purchasing suitable parts. The role calls for strong customer service, knowledge of RV components, and efficiency in a fast-paced environment. Compensation is $40,000–$60,000.

Requirements

• Previous customer service experience is preferred.
• Previous RV product or camping lifestyle experience is preferred.
• Ability to work daily on a computer and perform internet searches as needed.
• Excellent organization and follow-up skills.
• Ability to follow department procedures and policies.
• Valid driver's license is mandatory.

Nice To Haves

• Previous customer service experience.
• Previous RV product or camping lifestyle experience.

Responsibilities

• Greet customers and help identify the RV parts and accessories they need.
• Advise customers on parts selection, compatibility, and installation.
• Process customer orders promptly and accurately.
• Organize and maintain inventory of RV parts and accessories.
• Monitor stock levels, reorder supplies, and conduct regular inventory audits.
• Stay informed about RV models, components, and accessories, and provide technical information and guidance to customers and staff.
• Collaborate with service technicians to identify parts accurately.
• Promote sales of parts and accessories, recommend related products or upgrades, and upsell items or services when appropriate.
• Process incoming shipments, verify contents, and update inventory.
• Label, price, and place products on the sales floor appropriately.
• Work with suppliers to resolve shipment discrepancies.
• Build positive relationships with customers and suppliers; handle inquiries, concerns, and returns professionally.
• Provide excellent service and strive for customer satisfaction.
• Collaborate with service, sales, and other departments to streamline processes and improve customer service.
• Communicate inventory information and customer needs to colleagues.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Disability insurance
• Flexible spending accounts
• Life insurance
• Paid time off
• Paid holidays
• 401(k)
• Pet insurance
• Five-day work week
• Employee Assistance Program
• Training and development programs
• Legal coverage
• Identity theft protection
• Referral program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed