RV Parts Advisor

Blue Compass RV Spartanburg•Duncan, SC

17d

About The Position

Blue Compass RV is hiring an RV Parts Advisor to help manage and organize inventory at an RV dealership. The advisor assists customers and service technicians with identifying, locating, and purchasing appropriate RV parts and accessories. The role calls for strong customer service, knowledge of RV components, and the ability to work efficiently in a fast-paced environment. Compensation is $45,000–$50,000. The position also involves processing and tracking inventory, coordinating with suppliers and other dealership departments, providing product guidance, and supporting sales of parts and accessories. Blue Compass RV describes itself as a rapidly growing company with more than 100 RV dealerships and offers employee training and development opportunities.

Requirements

Previous customer service experience is preferred.
Previous RV product or camping lifestyle experience is preferred.
Ability to use a computer daily and perform internet searches as needed.
Strong organization and follow-up skills are required.
Ability to follow department procedures and policies.
A valid driver's license is mandatory.

Nice To Haves

Previous customer service experience.
Previous RV product or camping lifestyle experience.

Responsibilities

Greet customers and help identify the RV parts and accessories they need.
Advise customers on parts selection, compatibility, and installation.
Process customer orders accurately and promptly.
Organize and maintain inventory of RV parts and accessories.
Monitor stock levels, reorder supplies, and conduct inventory audits.
Stay informed about RV models, components, and accessories, and provide technical information to customers and staff.
Work with service technicians to identify parts accurately.
Promote parts and accessories, recommend related products or upgrades, and upsell items or services when appropriate.
Process incoming shipments, verify their contents, and update inventory.
Label, price, and place products on the sales floor.
Work with suppliers to resolve shipment discrepancies.
Build positive relationships with customers and suppliers; handle inquiries, concerns, and returns professionally.
Provide excellent service and strive for customer satisfaction.
Collaborate with service, sales, and other departments to streamline processes and improve customer service.
Communicate inventory and customer-needs information to colleagues.

Benefits

Medical, dental, vision, disability, flexible spending accounts, and life insurance.
Paid time off and paid holidays.
401(k).
Pet insurance.
Five-day work week.
Employee Assistance Program.
Training and development programs.
Legal coverage.
Identity theft protection.
Referral program.