Runner- Lobby Lounge

Marriott • Bal Harbour, FL

2d • Onsite

About The Position

The Runner works in the Lobby Lounge at The Ritz-Carlton Bal Harbour, Miami, helping create memorable dining experiences through attentive, personalized service. The role supports guests and the restaurant team by preparing and maintaining tables and service areas, serving food and beverages, coordinating with the kitchen and service team, and maintaining cleanliness and presentation standards. The Runner is expected to anticipate guest needs, use good judgment, follow company policies and safety practices, maintain a polished professional appearance, and collaborate to deliver consistent, efficient service. The position includes physical activity such as extended periods of standing, sitting, or walking; moving across uneven or slippery surfaces; and handling objects weighing up to 25 pounds independently or 50 pounds with assistance.

Requirements

• At least 1 year of related work experience (preferred qualification).
• High school diploma or G.E.D. equivalent (preferred qualification).
• Ability to stand, sit, or walk for extended periods, including across sloping, uneven, or slippery surfaces.
• Ability to read and visually verify menu, service, and other work-related information.
• Ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance and 50 pounds with assistance.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Nice To Haves

• High school diploma or G.E.D. equivalent.
• At least 1 year of related work experience.

Responsibilities

• Set and maintain tables and service areas to create an inviting, guest-ready environment.
• Serve food and beverages while engaging with guests, anticipating needs, and providing attentive, personalized service.
• Communicate and coordinate with the kitchen and service team to ensure accurate and timely service.
• Maintain work areas, equipment, and supplies according to cleanliness, organization, and presentation standards.
• Complete additional duties as needed to support guests, the team, and the overall operation.
• Take initiative and use good judgment to anticipate guest needs and resolve service needs in the moment.
• Follow company policies, procedures, safety practices, and established quality standards.
• Maintain a polished, professional appearance and demonstrate elevated communication and service standards.
• Work collaboratively across the restaurant team to deliver consistent, efficient service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED