RSC IT Coordinator, 1st shift
About The Position
The RSC IT Coordinator provides technical support for user access, authentication, security initiatives, and IT compliance requirements. The role coordinates infrastructure, network, telecommunications, and hardware issues with Corporate IT teams; troubleshoots hardware and software, including applications, printers, mobile devices, and warehouse technology; and manages IT tickets from intake through resolution or escalation. Ticket-related work includes coordinating repairs and equipment shipments or replacements, maintaining asset records and an inventory of IT equipment, and tracking software licenses. The position also includes other duties as assigned. The schedule is Monday through Friday, 7:00 a.m. to 3:30 p.m. Weekend and holiday availability may be required. The role is based in a facility and includes extended walking or standing, regular stooping, squatting, and kneeling, and lifting and carrying up to 50 pounds when needed.
Requirements
- Adept at using common software applications, navigating operating systems, and managing files and folders.
- Detail-oriented, with exceptional follow-through and ability to resolve encountered issues.
- Able to walk or stand for extended periods.
- Able to stoop, squat, and kneel regularly.
- Able to lift and carry up to 50 pounds when needed.
- Must be available to work weekends and holidays if required.
Responsibilities
- Support user access, authentication, security initiatives, and IT compliance requirements.
- Coordinate infrastructure, network, telecommunications, and hardware issues with Corporate IT teams.
- Troubleshoot hardware and software, including applications, printers, mobile devices, and warehouse technology.
- Manage IT tickets from intake through resolution or escalation.
- Coordinate repairs, equipment shipments, and replacements.
- Maintain asset records and an inventory of IT equipment and software licenses.
- Promote a safe and productive workplace through personal actions and contribute to the facility’s safety culture.
- Perform other duties as assigned.
Benefits
- Weekly pay.
- Paid time off programs, including vacation, paid sick time, and holiday pay.
- Comprehensive medical, dental, vision, and disability coverage, including short-term disability up to 26 weeks and long-term disability.
- Life insurance benefits for employees and their dependents.
- 401(k) retirement savings plan with a fully vested matching contribution in the first year, as well as quarterly and annual discretionary contributions once eligibility requirements are met.
- Dock to Driver Program offering CDL license and training.
- Long-term career opportunities at distribution centers and corporate headquarters.
- Tuition reimbursement program.
- Employee recognition program.
- Merchandise discounts on numerous brands.
- Employee Assistance Program, including access to therapists and lawyers and guidance on financial, eldercare, and childcare matters.
- Adoption cost reimbursement.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
