Roving Community Manager

Cascade Management•Tigard, OR

1d•Onsite

About The Position

Cascade Management, Inc. is hiring a Roving Community Manager to provide operational support to a variety of LIHTC and HUD properties and special projects along the Oregon coast, from Warrenton to Florence. The role requires adapting to different communities and assignments, prioritizing and multitasking, taking initiative, and using a diverse range of skills. While covering properties, the manager oversees community operations and team members and provides customer service to residents, prospects, vendors, and corporate departments. Travel may take up 60–80% of the time, including travel for in-person classes and annual education conferences. The position may directly supervise 1–10 employees and requires regular, reliable attendance during scheduled hours. The schedule is Monday through Friday, 8 a.m. to 5 p.m., for 40 hours per week. The listed pay range is $25.00–$32.00 per hour; hiring is typically between the minimum and midpoint depending on experience and rent-benefit adjustments. Benefits listed include medical, dental, vision, prescription coverage, PTO, 11 paid holidays, short- and long-term disability and life insurance, an Employee Assistance Program, an accident/cancer plan, and medical and dependent-care flexible benefits. Cascade Management describes its Service Model as a foundation for employee interactions, emphasizing being Friendly, Helpful, Knowledgeable, Respectful, and Responsive.

Requirements

High school diploma or GED.
At least 3 years of Community Manager experience with 150 units or more.
At least 3 years of Tax Credit, HUD, and/or affordable housing experience.
Valid driver’s license and insurance.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; and speak effectively before groups of customers or employees.
Ability to perform basic arithmetic and compute rates, ratios, and percentages, and to draw and interpret bar graphs.
Ability to follow written, oral, or diagrammed instructions and deal with problems involving several concrete variables in standardized situations.
Ability to operate basic office equipment, including telephones, computers, 10-key devices, photocopiers, and fax machines.
Strong attention to detail and excellent customer service skills, with the ability to interact with a wide range of people and maintain a can-do attitude.
Ability to remain organized, multitask, work under pressure, and work with multiple teams and varying skill sets.
Professional and polished image.
Ability to travel as required; travel may be 60–80% of the time.
Ability to meet the position’s physical demands, including frequently lifting or moving up to 25 pounds.

Responsibilities

Assist with special projects, including due diligence and setup for new acquisitions, lease-up of new developments, and training newly hired or promoted employees.
Cover Community Manager positions as assigned.
Manage community activities and oversee maintenance, management, and leasing teams.
Market apartment communities and build relationships with local businesses through corporate outreach.
Prepare financial reports, including owner reports, and create budgets.
Communicate frequently with teams and management.
Oversee day-to-day financial, sales, marketing, maintenance, and administrative operations of the community.
Maintain a high level of customer service for prospects, residents, vendors, and corporate departments.
Manage financial performance and stay current on market conditions.
Comply with company policies and procedures and applicable laws, including Fair Housing, landlord-tenant requirements, local building codes, and OSHA.
Perform other duties as assigned.
Maintain regular and reliable attendance during scheduled hours.