Community Manager - Roving - Patagonia Village

Cloudten Residential•Woodinville, WA

3h•$35 - $37•Onsite

About The Position

The Roving Community Manager is responsible, under the supervision of the Regional Manager, for operational aspects of an income-producing residential property. Responsibilities span personnel management, leasing oversight, maintenance, legal compliance, financial management, marketing, and resident relations. The role provides coverage across multiple locations and supports different teams as needed, with flexible work locations based on project needs and on-site presence at multiple properties. A valid driver’s license is required.

Requirements

High school diploma or equivalent.
Valid driver’s license in good standing.
At least two years of property management experience, or an equivalent combination of education and experience.
Proficiency in Microsoft Office, including Word and Excel, and property management software.
Strong problem-solving, leadership, and customer service skills.
Ability to maintain confidentiality, professionalism, and neutrality in all interactions.
Knowledge of state landlord-tenant laws, Fair Housing policies, and basic accounting principles.
High attention to detail.
Curiosity and a proactive approach.
Growth orientation and strong organizational skills.
Discipline and self-sufficiency.
Strong communication skills.
Technology proficiency.

Nice To Haves

College degree or related coursework.

Responsibilities

Develop a cohesive on-site team that reflects the organization’s professionalism and quality.
Inspect common areas, units, and grounds regularly to ensure cleanliness, safety, and compliance with standards.
Enforce move-in and move-out protocols, including comprehensive inspections.
Submit payroll on time and maintain accurate records.
Oversee rent collection and delinquent accounts in accordance with state landlord-tenant laws.
Complete daily bank deposits and follow accounting procedures.
Monitor expenses, prepare budgets, and recommend cost-effective operational improvements.
Promote available units through approved advertising platforms and in-person showings.
Maintain accurate leasing records and ensure agreements comply with Fair Housing regulations.
Analyze market trends and adjust pricing and marketing strategies as needed.
Support resident retention through timely renewals and community engagement.
Hire, train, and evaluate on-site staff while fostering a supportive work environment.
Provide staff with clear guidance and tools to perform their roles effectively.
Address employee and operational concerns promptly and professionally.
Respond to resident concerns professionally and empathetically, following Fair Housing laws.
Resolve resident service requests within 24–48 hours, or as promptly as possible if delays occur.
Maintain a safe, well-maintained community and uphold resident satisfaction.
Ensure compliance with applicable state laws, Fair Housing, ADA, and safety standards.
Review and update policies and procedures to reflect legal and operational requirements.