Roving Community Manager - 5739

Guardian Real Estate Services•McMinnville, OR

About The Position

The Roving Community Manager travels to affordable housing properties in Multnomah, Yamhill, Clackamas, Washington, and Columbia counties, as well as other projects in and around Oregon, when personnel vacancies occur or to support projects and lease-ups. The role requires general knowledge of affordable property management and is responsible for ensuring assigned properties meet ownership goals, following Guardian Management policies and procedures, and complying with Fair Housing, landlord-tenant, and other applicable laws and program requirements. The position oversees property operations, staff, and vendors to support resident service, property appearance and maintenance, financial health, regulatory compliance, and timely reporting. Responsibilities include budgeting and financial analysis, affordable-housing certifications, leasing and collections, staff supervision, vendor coordination, and property inspections. The role reports to the Portfolio Manager for many operational matters and works under the direction of the Director of Operations or Portfolio Managers. The position travels to affordable sites 4–5 days per week. Work takes place in professional office settings and also away from the office, including apartment showings, grounds inspections, and meetings with owners. The role uses standard office equipment and internet, Microsoft Office, Adobe Acrobat, email, recruitment, property management, training, and timekeeping programs. The schedule is 40 hours per week, Monday through Friday, either 8:00 AM–5:00 PM or 9:00 AM–6:00 PM.

Requirements

High school diploma or GED.
At least one year of experience managing a multifamily community.
At least one year of experience working in affordable housing, such as HUD, Rural Development, or Tax Credit housing.
Excellent attention to detail and organizational skills.
Strong mathematical skills and a basic understanding of property budgets and financial accounting.
Ability to speak, read, and write in English.
Ability to communicate effectively and promptly, verbally and in writing.
Ability to complete required company training within predetermined deadlines and attend other required training sessions.
Availability to travel to work at projects in and around Oregon.

Responsibilities

Represent Guardian professionally and coordinate the company's efforts to meet and exceed property management obligations.
Manage property operations in compliance with local, state, and federal laws, including Fair Housing, landlord-tenant laws, and OSHA requirements.
Assist with developing operating income and expense budgets and capital budgets reflecting owner objectives, cash-flow needs, and leasing strategies.
Analyze and report monthly financial statements, budget variances, cash management, and receivables collection strategies.
Administer budgets, review operations, and recommend corrective actions to improve efficiency, resident and owner satisfaction, and profitability.
Ensure properties comply with applicable affordable-housing program requirements.
Complete resident income certifications and recertifications accurately and on time.
Coordinate collection and documentation of revenue in accordance with tenant leases and company policies.
Maintain confidentiality of resident, property, owner, and company information.
Direct day-to-day activities of property staff; support hiring, termination, performance evaluation, coaching, and discipline with Portfolio Manager and HR direction.
Record work time accurately and approve site staff time records daily in accordance with timekeeping guidelines.
Administer leasing, including reviewing tenant billings and lease clauses, preparing vacancy reports, enforcing tenant compliance, and meeting landlord obligations.
Identify leasing prospects and occasionally respond to routine leasing inquiries.
Collect delinquent accounts in accordance with legal guidelines and coordinate with accounting to ensure rent-roll and receivables accuracy.
Work with the Portfolio Manager to identify, engage, and supervise vendors; approve invoices for goods and services within company, owner, and budget standards.
Coordinate with corporate departments and maintain collaborative working relationships across departments and with coworkers.
Prepare and lead site staff meetings, including monthly safety meetings, and submit meeting minutes to the corporate office.
Seek improvements to work processes and results to better meet resident needs, ownership goals, and company standards.
Coordinate repair and maintenance requests and regularly inspect the property and vacant apartments, potentially sharing these duties with maintenance staff.
Maintain accurate records of property systems and conditions, including roofs, HVAC, fire prevention and extinguishing systems, sprinklers, elevators, hazardous materials, and utilities.
Bid property improvement work when needed and as directed by the Portfolio Manager.
Prepare for and participate in property inspections, answer questions, provide documentation, and tour the property with inspectors.
Develop and maintain an emergency-services plan for staff and residents during and outside business hours.
Perform other duties assigned by the Portfolio Manager.