Router / Dispatcher

Minnesota Coaches & Affiliates•Elk River, MN
•$25 - $30

About The Position

The Router / Dispatcher plans, coordinates, and dispatches bus routes to support efficient and timely service. The role develops route schedules, monitors real-time operations, and communicates with drivers to resolve issues. It collaborates with operations, maintenance, and customer service teams to meet service commitments and improve routing efficiency.

Requirements

  • High school diploma or equivalent.
  • Strong organizational and multitasking skills.
  • Effective communication skills.
  • Proficiency with routing and dispatch software.
  • Ability to remain calm and make quick decisions in fast-paced situations.

Nice To Haves

  • Two or more years of dispatching or routing experience.

Responsibilities

  • Plan and develop daily and weekly bus routes.
  • Dispatch buses and communicate route assignments to drivers.
  • Monitor route performance and adjust routes as needed.
  • Respond to driver and operational issues in real time.
  • Maintain route and dispatch records.
  • Coordinate with maintenance to ensure vehicle availability.
  • Communicate with schools, organizations, and customers regarding service changes.

Benefits

  • Dental insurance.
  • Vision insurance.
  • Paid training.
  • Annual bonus opportunity.
  • Career development opportunities.
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