Route Utility Relief Driver

Alsco • Fort Worth, TX

5d

About The Position

The Route Utility Relief Driver supports the Service Departments in meeting customer needs through up-selling, cross-selling, and excellent customer service. The role reports directly to the District Manager. The driver delivers products and picks up soiled linens on assigned routes, follows service procedures, manages customer accounts, and provides relief support to service teams. The position requires daily vehicle operation and physical handling of products and loaded carts.

Requirements

• Have and maintain a valid Driver's License, with a CDL when applicable, and be at least 21 years old.
• Maintain a driving record free of chargeable accidents, speeding, safety, or other violations.
• Excellent verbal and written communication skills in English; comprehend and follow directions.
• Two years of relevant experience in sales, customer service, delivery, or public-facing work.
• Accurately recognize colors and sizes.
• Stoop, pull, push, reach overhead, lift up to 75 lbs., and move loaded carts up to 500 lbs.
• Operate vehicles daily on public roads and in customer locations, loading areas of industrial laundry facilities, service centers, or depots.

Responsibilities

• Deliver products and pick up soiled linens on assigned routes safely and on time.
• Provide outstanding customer service to build customer loyalty and strong relationships.
• Communicate with decision-makers and proactively resolve service concerns.
• Follow Service SOPs for installations, deliveries, and account management.
• Maintain accurate inventories, route books, and customer files.
• Handle customer payments, credits, and change orders accurately.
• Monitor accounts and report customer feedback or competitive activity.
• Upsell services, promote products, and refer leads to Sales.
• Conduct daily vehicle inspections and maintain truck cleanliness.
• Load and unload products and move carts weighing up to 500 lbs.; lift up to 75 lbs.
• Ensure compliance with company policies, safety standards, and dress code.
• Collaborate with service, sales, and operations teams as a reliable relief driver.
• Support other service team members where required.

Benefits

• 401(k) plan with company match
• Medical insurance
• Dental insurance
• Vision insurance
• FSA/HSA
• Life insurance
• Disability insurance
• Vacation
• Sick time
• Holidays
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed