Route Utility Relief Driver

Alsco Uniforms•Vista, CA

5d•$26 - $29

About The Position

The Route Utility Relief Driver supports the Service Departments in meeting customer needs through up-selling, cross-selling, and excellent customer service. The position reports directly to the District Manager. The driver delivers products and picks up soiled linens on assigned routes, provides customer support, follows service procedures, maintains route and account records, and assists service, sales, and operations teams as a reliable relief driver. The role includes daily vehicle operation on public roads and work in customer locations, loading areas of industrial laundry facilities, service centers, or depots. It involves indoor and outdoor work, vehicle inspections and cleaning, loading and unloading products, moving loaded carts weighing up to 500 pounds, and lifting up to 75 pounds. Employment is contingent upon successful completion of background and safety-sensitive drug screening.

Requirements

Have and maintain a valid driver's license; CDL when applicable.
Be 21 years or older.
Maintain a driving record free of chargeable accidents, speeding, safety, or other violations.
Have excellent verbal and written communication skills in English and be able to comprehend and follow direction.
Have two years of relevant experience in sales, customer service, delivery, or public-facing work.
Accurately recognize colors and sizes.
Be able to stoop, pull, push, reach overhead, lift up to 75 pounds, and move loaded carts weighing up to 500 pounds.
Complete a background check and safety-sensitive drug screening successfully as a condition of employment.

Responsibilities

Deliver products and pick up soiled linens on assigned routes safely and on time.
Provide outstanding customer service to build loyalty and strong relationships.
Communicate with decision-makers and proactively resolve service concerns.
Follow Service SOPs for installations, deliveries, and account management.
Maintain accurate inventories, route books, and customer files.
Handle customer payments, credits, and change orders accurately.
Monitor accounts and report customer feedback or competitive activity.
Upsell services, promote products, and refer leads to Sales.
Conduct daily vehicle inspections and maintain truck cleanliness.
Load and unload products, move carts weighing up to 500 pounds, and lift up to 75 pounds.
Ensure compliance with company policies, safety standards, and dress code.
Collaborate with service, sales, and operations teams as a reliable relief driver.
Support other service team members where required.