Route Relief Utility Driver

Alsco Uniforms•Kyle, TX

About The Position

The Route Relief/Utility Route Sales Representative supports the Service Department in meeting customer needs through superior service and up-selling and cross-selling. The role covers routes and performs related service tasks as required, reporting to the District Manager. The employee learns and supports all routes, covering for holidays, vacations, and other vacancies. When not running a route, the employee assists with rush deliveries, renewals, audits, training, and other assigned tasks. The position also involves serving customers, promoting products and services, handling payments and route paperwork, maintaining inventory, safely operating and inspecting a delivery vehicle, and returning soiled textiles to the facility.

Requirements

Maintain a valid driver's license; a CDL is required when applicable.
Be at least 21 years old.
Maintain a driving record free of chargeable accidents, speeding, safety, or other violations.
Have at least one year of verifiable safe and successful driving experience.
Demonstrate strong vehicle-operation, customer-service, and route-sales skills.
Have excellent verbal and written English communication skills, the ability to comprehend and follow directions, good time-management skills, and the ability to work as a team player.
Recognize product colors, sizes, and types and accurately count, add, and subtract.
Have a high school diploma or equivalent, or similar experience.

Responsibilities

Perform the responsibilities of a Route Sales Representative and related tasks.
Learn and support all routes, covering routes for holidays, vacations, and other vacancies.
When not on a route, assist with rush deliveries, renewals, audits, training, and other assigned tasks.
Solicit new customers; up-sell, cross-sell, and sample service and product lines; and support a profitable product mix.
Participate in promotions, contests, training, and audits.
Follow company policies and procedures for new customers, customer needs, and service.
Build customer loyalty and provide outstanding service by communicating openly, educating customers, and proactively resolving concerns with supervision.
Safely operate a delivery vehicle, follow applicable laws and company policies, maintain vehicle cleanliness, and perform regular vehicle inspections.
Handle and process customer payments and keep route paperwork current.
Make timely and correct deliveries of complete textile loads, pick up soiled textiles, maintain account inventories, and service facility maintenance products.
Monitor and report competitive activity and keep service agreements current and renewed.
Return from routes and unload soiled textiles in the facility receiving area.
Accurately prepare route paperwork and follow check-in procedures.
Follow written and verbal instructions and perform other tasks as directed by supervision.
Support other service personnel as required by supervision.