Route Utility Relief Driver

Alsco • St Petersburg, FL

3d

About The Position

The Route Utility Relief Driver supports the Service Departments in meeting customer needs through up-selling, cross-selling, and excellent customer service. Reporting directly to the District Manager, this position delivers products and picks up soiled linens on assigned routes, following service procedures and safety requirements. The driver maintains accurate inventories and customer records, handles payments and account changes, monitors customer feedback, and helps resolve service concerns. The role also supports other service team members and collaborates with service, sales, and operations teams as a relief driver.

Requirements

• Valid driver's license; CDL when applicable.
• Must be 21 years or older.
• Maintain a driving record free of chargeable accidents, speeding, safety, or other violations.
• Excellent verbal and written communication skills in English, with the ability to comprehend and follow directions.
• Two years of relevant experience in sales, customer service, delivery, or public-facing work.
• Ability to accurately recognize colors and sizes.
• Ability to stoop, pull, push, reach overhead, lift up to 75 lbs., and move loaded carts up to 500 lbs.
• Successful completion of background and safety-sensitive drug screening is a condition of employment.

Responsibilities

• Deliver products and pick up soiled linens on assigned routes safely and on time.
• Provide outstanding customer service and build customer loyalty and strong relationships.
• Communicate with customer decision-makers and proactively resolve service concerns.
• Follow Service SOPs for installations, deliveries, and account management.
• Maintain accurate inventories, route books, and customer files.
• Handle customer payments, credits, and change orders accurately.
• Monitor accounts and report customer feedback or competitive activity.
• Upsell services, promote products, and refer leads to Sales.
• Conduct daily vehicle inspections and maintain truck cleanliness.
• Load and unload products and move carts weighing up to 500 lbs.; lift up to 75 lbs.
• Ensure compliance with company policies, safety standards, and dress code.
• Collaborate with service, sales, and operations teams and support other service team members as required.

Benefits

• 401(k) plan with company match
• Medical insurance
• Dental insurance
• Vision insurance
• FSA/HSA
• Life insurance
• Disability insurance
• Vacation
• Sick time
• Holidays
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed