Route Utility Relief Driver

Alsco Uniforms•Saint Petersburg, FL

About The Position

The Route Utility Relief Driver supports Service Department objectives by meeting customer needs through up-selling, cross-selling, and excellent customer service. The position reports directly to the District Manager. The driver delivers products and picks up soiled linens on assigned routes, follows service procedures for installations, deliveries, and account management, and maintains accurate inventories, route books, and customer files. The role also involves handling customer payments, credits, and change orders; monitoring accounts; reporting customer feedback and competitive activity; promoting products and services; and referring leads to Sales. The position requires daily vehicle inspections, keeping the truck clean, safely loading and unloading products, and moving carts weighing up to 500 pounds and lifting up to 75 pounds. The driver must follow company policies, safety standards, and dress code, and work collaboratively with service, sales, and operations teams as a reliable relief driver. Employment is contingent upon successful completion of background and safety-sensitive drug screening.

Requirements

Have and maintain a valid Driver's License; CDL when applicable.
Be 21 years or older.
Maintain a driving record free of chargeable accidents, speeding, safety, or other violations.
Have excellent verbal and written communication skills in English and be able to comprehend and follow directions.
Have two years of relevant experience in sales, customer service, delivery, or public-facing work.
Accurately recognize colors and sizes.
Stoop, pull, push, reach overhead, lift up to 75 lbs., and move loaded carts up to 500 lbs.
Complete a background check and safety-sensitive drug screening successfully as a condition of employment.

Responsibilities

Deliver products and pick up soiled linens on assigned routes safely and on time.
Provide outstanding customer service to build loyalty and strong relationships.
Communicate with decision-makers and proactively resolve service concerns.
Follow Service SOPs for installations, deliveries, and account management.
Maintain accurate inventories, route books, and customer files.
Handle customer payments, credits, and change orders accurately.
Monitor accounts and report customer feedback or competitive activity.
Upsell services, promote products, and refer leads to Sales.
Conduct daily vehicle inspections and maintain truck cleanliness.
Load and unload products, move carts up to 500 lbs., and lift up to 75 lbs.
Ensure compliance with company policies, safety standards, and dress code.
Collaborate with service, sales, and operations teams as a reliable relief driver.
Support other service team members where required.