Route Utility Relief Driver

Alsco • Reno, NV

3d

About The Position

The Route Utility Relief Driver supports the Service Departments in meeting customer needs through up-selling, cross-selling, and excellent customer service. Reporting directly to the District Manager, this role provides reliable relief driving support and works with service, sales, and operations teams. Duties include delivering products and picking up soiled linens on assigned routes, maintaining accurate route and account records, handling customer transactions, and ensuring safe vehicle operation and compliance with company standards.

Requirements

• Have and maintain a valid driver's license; a CDL is required when applicable.
• Be at least 21 years old.
• Maintain a driving record free of chargeable accidents, speeding, safety, or other violations.
• Have excellent verbal and written communication skills in English and be able to comprehend and follow directions.
• Have two years of relevant experience in sales, customer service, delivery, or public-facing work.
• Accurately recognize colors and sizes.
• Be able to stoop, pull, push, reach overhead, lift up to 75 pounds, and move loaded carts weighing up to 500 pounds.
• Successfully complete the required background and safety-sensitive drug screening; employment is contingent upon successful completion.

Responsibilities

• Deliver products and pick up soiled linens on assigned routes safely and on time.
• Provide outstanding customer service to build customer loyalty and strong relationships.
• Communicate with customer decision-makers and proactively resolve service concerns.
• Follow Service SOPs for installations, deliveries, and account management.
• Maintain accurate inventories, route books, and customer files.
• Handle customer payments, credits, and change orders accurately.
• Monitor accounts and report customer feedback or competitive activity.
• Upsell services, promote products, and refer leads to Sales.
• Conduct daily vehicle inspections and maintain truck cleanliness.
• Load and unload products and move loaded carts weighing up to 500 pounds.
• Ensure compliance with company policies, safety standards, and dress code.
• Collaborate with service, sales, and operations teams as a reliable relief driver.
• Support other service team members where required.

Benefits

• 401(k) plan with company match
• Medical insurance
• Dental insurance
• Vision insurance
• FSA/HSA
• Life insurance
• Disability insurance
• Vacation
• Sick time
• Holidays
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed