Route Trainee - UniFirst

UniFirst • Enid, OK

9d

About The Position

UniFirst is hiring a Route Trainee (RT) to support daily service operations while training for a transition into a full-time Route Service Representative (RSR) role. The position includes hands-on training through UniFirst’s Service Certificate Program and blended learning programs. The trainee assists with deliveries, service, and route coverage while learning multiple customer accounts.

The role involves loading and unloading route trucks; transporting clean garments and products to customers; returning soiled items; and covering established routes when RSRs are absent. The trainee operates a company walk-in truck on designated routes, delivers timely and dependable service, prioritizes safety, and builds customer relationships. Work takes place in indoor and outdoor environments and is physically active. The schedule is Monday through Friday during daytime hours, with no nights or weekends. The position offers a path to a full-time commissioned RSR role.

UniFirst describes itself as an international garment services industry leader with more than 16,000 team partners serving 300,000 business customer locations in the U.S., Canada, and Europe. It states that it is an equal opportunity employer and does not discriminate on legally protected grounds.

Requirements

• Must be at least 21 years old.
• Valid driver’s license, clean driving record, and reliable transportation.
• Meet Department of Transportation requirements, including a physical exam.
• High school diploma, GED, or military service required.
• Ability to work independently while maintaining a team-oriented mindset and providing excellent customer service.
• Comfort using and learning new technologies.
• Able to lift, carry, and push up to 50 lbs. and remain on feet for extended periods.
• Customer-centric approach, effective time management, dependability, collaboration, and communication skills.

Nice To Haves

• Prior experience in customer service, route sales, or delivery.

Responsibilities

• Participate in the Service Certificate Program and hands-on training to prepare for a Route Service Representative role.
• Assist the service team by loading and unloading route trucks.
• Deliver clean garments and products to customers and return soiled items.
• Provide route coverage during Route Service Representative absences and manage established routes.
• Operate a company walk-in truck along designated routes while prioritizing safety and representing UniFirst professionally.
• Support service operations across indoor and outdoor environments.
• Build customer relationships and contribute to the success of the Service Department.
• Maintain a Monday–Friday daytime schedule with no nights or weekends.

Benefits

• Competitive wages.
• 401(k) with company match.
• Profit sharing.
• Health insurance.
• Life insurance.
• Paid time off.
• Employee discounts.
• Tuition reimbursement.
• Formal training through the Service Certificate Program.
• Continuous training and growth opportunities.
• Supportive and inclusive workplace rooted in community.
• Predictable Monday–Friday daytime schedule with no nights or weekends.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED