Route Trainee - UniFirst
About The Position
UniFirst is hiring a Route Trainee (RT) to support daily service operations while preparing to transition into a full-time Route Service Representative (RSR) role. The trainee participates in hands-on, blended training through UniFirst’s Service Certificate Program and learns multiple customer accounts. The role includes assisting with deliveries, service, and route coverage, with the opportunity to build a foundation in field-based customer service. The Route Trainee loads and unloads route trucks, delivers clean garments and products, returns soiled items, and covers established routes when RSRs are absent. The trainee operates a company walk-in truck on designated routes, prioritizing safety and customer relationships. The work takes place indoors and outdoors and is physically active. The schedule is Monday through Friday during daytime hours, with no nights or weekends.
Requirements
- Be at least 21 years old.
- Have a valid driver’s license, a clean driving record, and reliable transportation.
- Meet all Department of Transportation requirements, including a physical exam.
- Have a high school diploma, GED, or military service.
- Work independently while maintaining a team-oriented mindset and providing excellent customer service.
- Be comfortable using and learning new technologies.
- Be able to lift, carry, and push up to 50 pounds and remain on your feet for extended periods.
- Demonstrate customer focus, time management, dependability, collaboration, and communication skills.
Nice To Haves
- Prior experience in customer service, route sales, or delivery.
Responsibilities
- Participate in UniFirst’s Service Certificate Program and complete hands-on training to prepare for a Route Service Representative role.
- Load and unload route trucks to support daily operations.
- Deliver clean garments and products to customers and return soiled items.
- Provide route coverage during Route Service Representative absences and manage established routes.
- Operate a company walk-in truck on designated routes while prioritizing safety and customer service.
- Learn and support service across multiple customer accounts.
- Build customer relationships and contribute to the success of the Service Department.
- Maintain a consistent Monday–Friday daytime schedule.
Benefits
- Competitive wages
- 401(k) with company match
- Profit sharing
- Health insurance
- Life insurance
- Paid time off
- Employee discounts
- Tuition reimbursement
- Formal training through the Service Certificate Program
- Continuous training and growth opportunities
- Supportive and inclusive workplace
- Predictable Monday–Friday daytime schedule with no nights or weekends
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
