Route Trainee - UniFirst
About The Position
The Route Trainee (RT) receives hands-on training through UniFirst’s blended learning programs and Service Certificate Program while supporting daily operations and preparing to transition into a full-time Route Service Representative (RSR) role. The trainee assists with deliveries, service, and route coverage while learning multiple customer accounts. The role includes loading and unloading route trucks, delivering clean garments and products to customers, and returning soiled items. When RSRs are absent, the trainee may manage established routes. The position operates a company walk-in truck on designated routes and involves working indoors and outdoors in a physically active, field-based service role. The schedule is Monday through Friday during daytime hours, with no nights or weekends.
Requirements
- Be at least 21 years old.
- Have a valid driver’s license, a clean driving record, and reliable transportation.
- Meet Department of Transportation requirements, including passing a physical exam.
- Have a high school diploma, GED, or military service.
- Be able to work independently while maintaining a team-oriented mindset and providing excellent customer service.
- Be comfortable using and learning new technologies.
- Be able to lift, carry, and push up to 50 pounds and remain on your feet for extended periods.
- Demonstrate effective time management, dependability, collaboration, and communication.
Nice To Haves
- Prior experience in customer service, route sales, or delivery.
Responsibilities
- Participate in UniFirst’s Service Certificate Program and hands-on training to prepare for a Route Service Representative role.
- Load and unload route trucks to support daily service operations.
- Deliver clean garments and products to customers and return soiled items in a timely and dependable manner.
- Provide route coverage during Route Service Representative absences and manage established routes.
- Operate a company walk-in truck on designated routes, prioritizing safety and customer service.
- Build and maintain customer relationships while supporting the success of the Service Department.
- Work across indoor and outdoor environments while following safety practices.
Benefits
- Competitive wages
- 401(k) with company match
- Profit sharing
- Health insurance
- Life insurance
- Paid time off
- Employee discounts
- Tuition reimbursement
- Formal training through the Service Certificate Program
- Continuous training and growth opportunities
- Supportive and inclusive workplace
- Monday–Friday daytime schedule with no nights or weekends
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
