Route Trainee - UniFirst

UniFirst • Mobile, AL

5d

About The Position

UniFirst is hiring a Route Trainee (RT) to support daily service operations and prepare for a transition into a full-time Route Service Representative (RSR) role. The position provides hands-on training through UniFirst’s Service Certificate Program and blended learning programs, while the trainee assists with deliveries, service, and route coverage and learns multiple customer accounts.

The Route Trainee helps load and unload route trucks, transports clean garments and products to customers, and returns soiled items. When RSRs are absent, the trainee may cover established routes. The role operates a company walk-in truck on designated routes and requires a focus on safety, reliable service, and customer relationships. Work takes place in indoor and outdoor environments and is physically active. The schedule is Monday through Friday during the daytime, with no nights or weekends. This role is described as a pathway to a full-time commissioned RSR position.

Requirements

• Be at least 21 years old.
• Have a valid driver’s license, a clean driving record, and reliable transportation.
• Meet Department of Transportation requirements, including a physical exam.
• Have a high school diploma, GED, or military service.
• Provide strong customer service and be able to work independently while maintaining a team-oriented mindset.
• Be comfortable using and learning new technologies.
• Be capable of lifting, carrying, and pushing up to 50 pounds and standing for extended periods.
• Demonstrate time management, dependability, collaboration, communication, and professionalism.

Nice To Haves

• Prior experience in customer service, route sales, or delivery.

Responsibilities

• Participate in UniFirst’s Service Certificate Program and hands-on training to prepare for an RSR role.
• Assist the service team by loading and unloading route trucks.
• Deliver clean garments and products to customers and return soiled items.
• Cover established routes when RSRs are absent.
• Operate a company walk-in truck along designated routes, prioritizing safety and providing customer service.
• Work across indoor and outdoor environments while maintaining attention to detail and safety.
• Support the Service Department by building customer relationships and contributing to service operations.

Benefits

• Competitive wages.
• 401(k) with company match.
• Profit sharing.
• Health insurance.
• Life insurance.
• Paid time off.
• Employee discounts.
• Tuition reimbursement.
• Formal training through the Service Certificate Program.
• Continuous training and growth opportunities.
• Supportive and inclusive workplace rooted in a strong sense of community.
• Monday–Friday daytime schedule with no nights or weekends.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED