Route Supervisor

Rumpke Careers•Salyersville, KY

13d

About The Position

Rumpke is a family-owned and operated waste and recycling company. Route Supervisors oversee a group of drivers and help ensure safe, reliable service to customers. They manage daily route-driver activities and support management with hiring, training, coaching, performance evaluation and monitoring, and counseling, emphasizing safety, customer service, and productivity. The role may require running routes, filling in for other supervisors, office employees, or drivers, and responding to emergency calls. This position manages 6–20 employees and does not oversee other managers. Rumpke offers competitive pay and benefits including health, dental, and vision insurance, matching 401(k), life insurance, and paid vacation. Rumpke is an equal opportunity employer.

Requirements

At least a valid Class B CDL.
A valid DOT Medical Card, or ability to obtain one before hire.
At least 19 years of age.
No more than 3 moving violations within the last 2 years.
No DUI or OVI convictions within the last 5 years, or no more than 2 within the last 10 years.
Legally eligible to work in the United States.
Valid driver's license, if applicable.
Successfully complete pre-employment testing.
Ability to read and speak English.
Excellent verbal and written communication skills.
Ability to lead and develop a team.
Computer skills, including working knowledge of Windows and Microsoft applications.
Proven customer service skills.
Knowledge of the area and ability to read maps.
Ability to work independently, make decisions, and resolve problems.
Knowledge of DOT/OSHA regulations.
Ability to work flexible hours, including nights and weekends as needed.
Ability to work overtime, weekends, and/or holidays and be available for 24-hour emergency calls.

Nice To Haves

Previous management experience.
Previous waste industry experience.
At least 2 years of truck-driving experience.
Ability to drive a truck with manual transmission.

Responsibilities

Manage the daily activities and performance of route drivers.
Train, coach, and direct employees to improve their performance.
Monitor and enforce quality and safety standards and ensure compliance goals are met or exceeded.
Run routes as needed to cover absences, vacations, or vehicle breakdowns.
Monitor and track employee attendance and maintain other required performance-management documentation.
Perform and monitor driver observations and vehicle inspections.
Plan, distribute, monitor, and follow up on daily route assignments to ensure customers are serviced according to company standards and agreements.
Investigate accidents, injuries, and property-damage claims.
Fill in for other supervisors, office employees, or drivers during their absence.
Perform other duties as assigned by management.