Route Supervisor

Rumpke Careers•Dayton, OH

About The Position

Route Supervisors oversee a group of drivers to ensure customers receive safe service. They support management with hiring, training, coaching, performance evaluation and monitoring, and counseling of direct reports, with an emphasis on safety, customer service, and productivity. The position manages 6–20 employees and does not oversee other managers. Supervisors may run routes or fill in for supervisors, office employees, or drivers when needed. The role may require travel between offices, flexible hours, nights, weekends, holidays, overtime, and availability for 24-hour emergency calls.

Requirements

Excellent verbal and written communication skills.
Ability to lead and develop a team.
Computer skills, including working knowledge of Windows and Microsoft applications.
Proven customer service skills.
Knowledge of the area and ability to read maps.
Ability to work independently, make decisions, and resolve problems.
Knowledge of DOT/OSHA regulations.
At least a valid Class B CDL.
A valid DOT Medical Card or ability to obtain one before hire.
At least 19 years of age.
No more than 3 moving violations within the last 2 years.
No DUI or OVI convictions within the last 5 years, or 2 in the last 10 years.
Ability to work flexible hours, including nights and weekends as needed; overtime, weekends, and/or holidays may be required.
Availability for 24-hour emergency calls.
Legally eligible to work in the United States.
Valid driver’s license, if applicable.
Must successfully complete pre-employment testing.
Ability to read and speak English.
Ability to travel between offices as required.
Previous management experience is preferred.
Two or more years of truck driving experience is a plus.

Nice To Haves

Ability to drive a truck with manual transmission.
Previous management experience.
Previous waste industry experience.
Two or more years of truck driving experience.

Responsibilities

Manage the daily activities and performance of route drivers.
Train, coach, and direct employees to improve their performance.
Monitor and enforce quality and safety standards and ensure compliance goals are met or exceeded.
Run routes as necessary due to absences, vacations, or vehicle breakdowns.
Monitor and track employee attendance and required performance-management documentation.
Conduct and monitor driver observations and vehicle inspections.
Plan, distribute, monitor, and follow up on daily route assignments to ensure customers are serviced according to company standards and agreements.
Investigate accidents, injuries, and property damage claims.
Fill in during the absence of other supervisors, office employees, or drivers.
Perform other duties as assigned by management.