Route Supervisor

Burrtec Waste Industries•Fontana, CA

7d•$70,000 - $98,000

About The Position

The Route Supervisor coordinates and directs the activities of drivers, floaters, and lead men. The position is responsible for the efficient operation of designated routes and for the safety and performance of operations personnel, monitoring workflow to ensure assigned tasks are completed. The role facilitates daily staffing and route operations, supports and develops employees, addresses customer and employee issues, and administers safety and training programs. The position requires at least five years of supervisory experience. Prior experience managing drivers and knowledge of the waste industry are preferred.

Requirements

At least 5 years of experience as a supervisor.
Demonstrated leadership, problem-solving, and organizational skills, and the ability to maintain and promote teamwork.
Good interpersonal skills and the ability to coach and develop subordinates.
Excellent communication and customer service skills, with the ability to interact effectively with the general public.
Ability to identify trends and problems and implement a plan of action.
Valid California Driver’s License and clean driving record.
Valid Class A or Class B California Commercial Driver’s License.
Ability to lift up to 50 lbs.
Ability to walk, sit, stand, touch, stoop, lift, and climb or move heavy objects.

Nice To Haves

Previous experience managing drivers.
Knowledge of the waste industry.
Bilingual in Spanish and English.

Responsibilities

Direct drivers, floaters, and lead men by assigning duties and ensuring drivers start routes on time and complete VCRs regularly.
Assess daily staffing needs and distribute work accordingly.
Monitor routes, weight slips, and route sheets to support efficient route management.
Recommend improvements to route efficiency.
Maintain knowledge of daily routes and conduct field audits.
Investigate and resolve customer complaints as needed.
Process employee requests, including vacation and PTO, and assist with scheduling time off.
Ensure accurate bin and barrel deliveries and exchanges.
Coach and develop employees through ongoing communication, guidance, and recognition.
Handle and resolve employee relations issues and apply disciplinary standards consistently and promptly.
Administer company safety programs, conduct monthly safety meetings and facility inspections, and ensure compliance with OSHA and DOT regulations.
Investigate work-related injuries and vehicle accidents or incidents, complete reports, and submit paperwork to insurance carriers promptly.
Train new drivers and helpers on the company Driver Training program, the DOT drug and alcohol program, and proper use of assigned equipment.