Route Supervisor

Rumpke Careers•Mansfield, OH

About The Position

Rumpke is a family-owned and operated company in the waste and recycling industry. Its mission is to deliver waste and recycling solutions through a commitment to safety, service, the environment, and employee growth. Route Supervisors supervise a group of drivers to ensure safe service to customers. They assist management with hiring, training, coaching, performance evaluation and monitoring, and counseling, with an emphasis on safety, customer service, and productivity. The position manages 6–20 employees and does not oversee or direct other managers. The role may require running routes, filling in for other supervisors, office employees, or drivers, and working flexible hours, including nights, weekends, holidays, overtime, and 24-hour emergency calls. Employees may be exposed to high traffic and tight driving areas, as well as residential and commercial waste, and must be able to travel between offices as required. Rumpke offers competitive pay and benefits including health, dental, and vision insurance, matching 401(k), life insurance, and paid vacation. Rumpke is committed to equal employment opportunities regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Requirements

At least a valid Class B CDL.
A valid DOT Medical Card, or ability to obtain one before hire.
At least 19 years of age.
No more than 3 moving violations within the last 2 years.
No DUI or OVI convictions within the last 5 years, or 2 in the last 10 years.
Legally eligible to work in the United States.
Valid driver’s license, if applicable.
Successfully complete pre-employment testing.
Ability to read and speak English.
Excellent verbal and written communication skills.
Ability to lead and develop a team.
Computer skills, including working knowledge of Windows and Microsoft applications.
Proven customer service skills.
Knowledge of the area and ability to read maps.
Ability to work independently, make decisions, and resolve problems.
Knowledge of DOT and OSHA regulations.
Ability to drive a truck with manual transmission is a plus.
Frequently lift, carry, push, or pull up to 50 pounds and occasionally up to 100 pounds.
Previous management experience is preferred.
Ability to work flexible hours, including nights and weekends as needed; overtime, weekends, and holidays may be required.
Availability for 24-hour emergency calls.
Ability to travel between offices as required.

Nice To Haves

Previous management experience.
Previous waste industry experience.
At least 2 years of truck driving experience.
Ability to drive a truck with manual transmission.

Responsibilities

Manage the daily activities and performance of route drivers.
Train, coach, and direct employees to improve their overall performance.
Monitor and enforce quality and safety standards and ensure compliance goals are met or exceeded.
Run routes as necessary due to absences, vacations, or vehicle breakdowns.
Monitor and track employee attendance and other documentation relating to performance management.
Perform and monitor driver observations and vehicle inspections.
Plan, distribute, monitor, and follow up on daily route assignments to ensure customers are serviced according to company standards and agreements.
Conduct investigations into accidents, injuries, and property damage claims.
Fill in during the absence of other supervisors, office employees, or drivers.
Perform other duties as assigned by management.