Route Supervisor

Rumpke Careers•Nelsonville, OH

10d

About The Position

Route Supervisors supervise a group of drivers to ensure safe service to customers. They assist management with hiring, training, coaching, performance evaluation and monitoring, and counseling of direct reports, with an emphasis on safety, customer service, and productivity. The role manages the daily activities and performance of route drivers and may require running routes or filling in for other supervisors, office employees, or drivers.

Requirements

At least a valid Class B CDL.
A valid DOT Medical Card, or ability to obtain one before hire.
At least 19 years of age.
No more than 3 moving violations within the last 2 years.
No DUI or OVI within the last 5 years, or 2 within the last 10 years.
Excellent verbal and written communication skills.
Ability to lead and develop a team.
Computer skills and working knowledge of Windows and Microsoft applications.
Proven customer service skills.
Knowledge of the area and ability to read maps.
Ability to work independently, make decisions, and resolve problems.
Knowledge of DOT and OSHA regulations.
Legally eligible to work in the United States.
Valid driver's license, if applicable.
Ability to read and speak English.
Must successfully complete pre-employment testing.
Ability to travel between offices as required.
Ability to work flexible hours, including nights and weekends as needed; overtime, weekends, and/or holidays may be required.
Must be available for 24-hour emergency calls.

Nice To Haves

Previous management experience.
Previous waste industry experience.
At least 2 years of truck driving experience.
Ability to drive a truck with manual transmission.

Responsibilities

Manage the daily activities and performance of route drivers.
Train, coach, and direct employees to improve their overall performance.
Monitor and enforce quality and safety standards and ensure compliance goals are met or exceeded.
Run routes as necessary due to absences, vacations, or vehicle breakdowns.
Monitor and track employee attendance and required performance-management documentation.
Perform and monitor driver observations and vehicle inspections.
Plan, distribute, monitor, and follow up on daily route assignments to ensure customers are serviced according to company standards and agreements.
Conduct investigations into accidents, injuries, and property damage claims.
Fill in during the absence of other supervisors, office employees, or drivers.
Perform other duties as assigned by management.