Route Supervisor

Rumpke Careers•Irvine, KY

About The Position

Route Supervisors oversee a group of drivers to ensure customers receive safe service. They assist management with hiring, training, coaching, performance evaluation and monitoring, and counseling of direct reports, with an emphasis on safety, customer service, and productivity. The position manages 6–20 employees and does not oversee other managers. Route Supervisors may need to operate routes or fill in for other supervisors, office employees, or drivers. The role requires a valid Class B CDL and DOT medical card, or the ability to obtain one before hire. The schedule is flexible and may include nights, weekends, holidays, overtime, and 24-hour emergency calls. Work may involve outdoor conditions, high-traffic or tight driving areas, and exposure to residential and commercial waste.

Requirements

Excellent verbal and written communication skills.
Ability to lead and develop a team.
Computer skills, including working knowledge of Windows and Microsoft applications.
Proven customer service skills.
Knowledge of the area and ability to read maps.
Ability to work independently, make decisions, and resolve problems.
Knowledge of DOT/OSHA regulations.
At least a valid Class B CDL.
A valid DOT Medical Card or ability to obtain one before hire.
At least 19 years of age.
No more than 3 moving violations within the last 2 years.
No DUI's or OVI's within the last 5 years, or 2 in the last 10 years.
Legally eligible to work in the United States.
Valid driver’s license, if applicable.
Must successfully complete pre-employment testing.
Ability to read and speak English.
Ability to travel between offices as required.
Ability to work flexible hours, including nights and weekends as needed; overtime, weekends, and/or holidays may be required, and availability for 24-hour emergency calls is required.
Physical requirements include frequently lifting, carrying, pushing, or pulling up to 50 lbs and occasionally up to 100 lbs; frequently working outdoors in changing temperatures; occasionally working in wet or humid conditions and areas with dust, odors, mist, gases, or other airborne matter; and frequently stooping, kneeling, crouching, crawling, climbing, balancing, sitting, standing, and walking.

Nice To Haves

Previous management experience is preferred.
Previous waste industry experience is a plus.
At least 2 years of truck driving experience is a plus.
Ability to drive a truck with manual transmission is a plus.

Responsibilities

Manage the daily activities and performance of route drivers.
Train, coach, and direct employees to improve their performance.
Monitor and enforce quality and safety standards and ensure compliance goals are met or exceeded.
Run routes as needed due to absences, vacations, or vehicle breakdowns.
Monitor and track employee attendance and documentation related to performance management.
Perform and monitor driver observations and vehicle inspections.
Plan, distribute, monitor, and follow up on daily route assignments to ensure customers are serviced according to company standards and agreements.
Investigate accidents, injuries, and property damage claims.
Fill in during the absence of other supervisors, office employees, or drivers.
Perform other duties as assigned by management.