Route Supervisor

HP Hood•Concord, NH

11d•$85,000 - $105,000

About The Position

Under the direction of the Distribution Manager, the Route Supervisor provides leadership to HP Hood site drivers and the Distribution/Transportation Department. The role collaborates with drivers on the road, conducting audits and training, and spends at least 50% of the work schedule on road-based audits and training. The position is primarily office-based but also includes driving duties and serving as a backup driver when needed. The Route Supervisor supports safety, customer service, fleet operations, and regulatory compliance. The role also supports SQF food safety and quality requirements, biosecurity, GMP measures, and related training and documentation. Exact compensation may vary based on skills, experience, and location; the listed pay range is $85,000–$105,000 USD.

Requirements

CDL-A required.
Experience in route structuring, safety, and customer satisfaction.
Proven knowledge of DOT, FMCSA, and HOS regulations and distribution safety management.
Excellent people skills.
Excellent written and verbal communication skills.
Microsoft Office and Outlook skills.

Nice To Haves

Prior experience supervising commercial drivers.

Responsibilities

Provide leadership to site drivers and the Distribution/Transportation Department.
Conduct new-hire training, including at least two ride-alongs per week.
Spend a minimum of 50% of the work schedule on the road conducting audits and training.
Promote the company safety program, identify and eliminate risks, and encourage safe work habits and behaviors.
Assist Distribution Management with motor vehicle accident reports and conduct injury reporting and investigations.
Provide daily updates to internal and external customers as needed.
Monitor route times.
Participate in investigations and assist with resolving customer complaints as needed.
Assist in managing company fleet needs and equipment repairs.
Maintain DOT, HOS, and FMCSA compliance.
Drive routes as a backup when a driver calls out.
Support SQF by maintaining food safety and food quality, completing job tasks, and keeping the work area sanitary.
Support biosecurity and GMP measures.
Work with the SQF site lead and HR to support SQF training efforts.
Report food safety problems to personnel authorized to initiate action.
Maintain SQF documentation and prepare reports if requested.
Serve as a backup for Distribution Drivers and their SQF responsibilities.
Perform other duties as assigned.