Route Supervisor

Rumpke Careers•Delaware, OH

11d

About The Position

Route Supervisors oversee a group of drivers to ensure safe, reliable service to customers. They support management in hiring, training, coaching, evaluating, monitoring, and counseling direct reports, with an emphasis on safety, customer service, and productivity. The role manages daily route-driver activities and performance and may require running routes or covering for other supervisors, office employees, or drivers. This position manages 6–20 employees and does not oversee other managers.

Requirements

At least a valid Class B CDL.
A valid DOT Medical Card or ability to obtain one before hire.
At least 19 years of age.
No more than 3 moving violations within the last 2 years.
No DUI or OVI convictions within the last 5 years, or 2 within the last 10 years.
Legally eligible to work in the United States.
Valid driver’s license, if applicable.
Successfully complete pre-employment testing.
Ability to read and speak English.
Excellent verbal and written communication skills.
Ability to lead and develop a team.
Computer skills, including working knowledge of Windows and Microsoft applications.
Proven customer service skills.
Knowledge of the area and ability to read maps.
Ability to work independently, make decisions, and resolve problems.
Knowledge of DOT and OSHA regulations.
Ability to travel between offices as required.
Ability to work flexible hours, including nights and weekends as needed; overtime, weekends, and holidays may be required.
Availability for 24-hour emergency calls.
Frequently lift, carry, push, or pull up to 50 pounds and occasionally up to 100 pounds.
Previous management experience is preferred.
At least 2 years of truck-driving experience is a plus.

Nice To Haves

Previous management experience.
Previous waste industry experience.
At least 2 years of truck-driving experience.
Ability to drive a truck with a manual transmission.

Responsibilities

Manage the daily activities and performance of route drivers.
Train, coach, and direct employees to improve their overall performance.
Monitor and enforce quality and safety standards and ensure compliance goals are met or exceeded.
Run routes as necessary due to absences, vacations, or vehicle breakdowns.
Monitor and track employee attendance and maintain other required performance-management documentation.
Perform and monitor driver observations and vehicle inspections.
Plan, distribute, monitor, and follow up on daily route assignments to ensure customers are serviced according to company standards and agreements.
Investigate accidents, injuries, and property-damage claims.
Cover for other supervisors, office employees, or drivers when they are absent.
Perform other duties assigned by management.