Route Supervisor

Rumpke Waste & Recycling•Nelsonville, OH

11d

About The Position

Rumpke is a family-owned waste and recycling company providing services to residents, businesses, and communities. Route Supervisors oversee a group of drivers to ensure safe, customer-focused service. They support management with hiring, training, coaching, performance evaluation and monitoring, and counseling of direct reports, with an emphasis on safety, customer service, and productivity. The position manages 6–20 employees and does not oversee other managers. Supervisors may need to cover routes or fill in for other supervisors, office employees, or drivers. The role requires a valid Class B CDL, a valid DOT Medical Card or the ability to obtain one before hire, and availability for flexible hours, including nights and weekends as needed, overtime, holidays, and 24-hour emergency calls. The work may involve outdoor and changing conditions, waste exposure, and high-traffic or tight driving areas.

Requirements

Excellent verbal and written communication skills.
Ability to lead and develop a team.
Computer skills, including working knowledge of Windows and Microsoft applications.
Proven customer service skills.
Knowledge of the area and ability to read maps.
Ability to work independently, make decisions, and resolve problems.
Knowledge of DOT and OSHA regulations.
Valid Class B CDL.
Valid DOT Medical Card or ability to obtain one before hire.
At least 19 years of age.
No more than 3 moving violations within the last 2 years.
No DUI or OVI within the last 5 years, or 2 within the last 10 years.
Legally eligible to work in the United States.
Valid driver's license, if applicable.
Must successfully complete pre-employment testing.
Must be able to read and speak English.
Ability to work flexible hours, including nights and weekends as needed, overtime, weekends, and/or holidays.
Must be available for 24-hour emergency calls.
Ability to travel between offices as required.

Nice To Haves

Previous management experience.
Previous waste industry experience.
At least 2 years of truck driving experience.
Ability to drive a truck with manual transmission.

Responsibilities

Manage the daily activities and performance of route drivers.
Train, coach, and direct employees to improve their performance.
Monitor and enforce quality and safety standards and ensure compliance goals are met or exceeded.
Run routes as needed due to absences, vacations, or vehicle breakdowns.
Monitor and track employee attendance and required performance-management documentation.
Perform and monitor driver observations and vehicle inspections.
Plan, distribute, monitor, and follow up on daily route assignments to ensure customers are serviced according to company standards and agreements.
Investigate accidents, injuries, and property damage claims.
Fill in for other supervisors, office employees, or drivers when they are absent.
Perform other duties as assigned by management.