Route Service Sales Representative

Cintas • South Bend, IN

3d

About The Position

Cintas is seeking a Route Service Sales Representative (RSSR) to manage and grow customer accounts in the Rental Division. The RSSR drives a truck along an established route, servicing and selling to an existing customer base. This is a physical, fast-paced indoor/outdoor position involving delivery and pickup of uniforms, shop towels, chemical cleaning products, and other rental products. RSSRs represent Cintas to customers, build rapport with key decision makers, ensure quality standards, and proactively resolve customer concerns. They also grow existing accounts through upselling and cross-selling, negotiate service agreement renewals, control inventory, and work professionally and safely while complying with driving and vehicle regulations. The vast majority of RSSRs work four days per week and do not work weekends.

Requirements

• Meet Department of Transportation (DOT) or provincial requirements for driving a regulated vehicle weighing more than 10,000 pounds.
• Have an active driver's license before the first day of employment.
• Be at least 21 years of age before the first day of employment.
• Obtain DOT medical certification before the first day of employment.
• Provide documentation regarding previous employment before the first day of employment.
• Be able to meet the physical requirements of the position.
• Have a high school diploma, GED, or military service.
• Demonstrate a strong customer service orientation.
• Be self-motivated and able to work in a team-oriented environment to meet goals.
• Have a positive attitude, ambition, organization, and service spirit.

Responsibilities

• Drive a truck along an established route to service customers.
• Deliver and pick up uniforms, shop towels, chemical cleaning products, and other rental products.
• Build rapport with key customer decision makers and represent Cintas professionally.
• Ensure quality standards and proactively resolve customer concerns.
• Grow existing customer accounts by upselling and cross-selling products and services.
• Negotiate service agreement renewals.
• Control inventory.
• Work safely and comply with driving and vehicle regulations.

Benefits

• Advancement opportunities
• Ongoing training
• Mentoring
• Opportunity to develop business skills

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED