Route Service Sales Representative

Cintas•Waverly, MI

About The Position

Cintas is seeking a Route Service Sales Representative (RSSR) to manage and grow customer accounts in the Rental Division. The role involves driving a truck along an established route to service and sell to an existing customer base. It is a physical, fast-paced, indoor/outdoor position delivering and picking up uniforms, shop towels, chemical cleaning products, and other rental products. RSSRs represent Cintas to customers, build rapport with key decision makers, ensure quality standards, and proactively resolve customer concerns. They also grow existing accounts through upselling and cross-selling products and services, negotiate service agreement renewals, control inventory, and work professionally and safely in compliance with driving and vehicle regulations. The vast majority of RSSRs work four days per week and do not work weekends. The role offers opportunities for advancement, ongoing training, mentoring, and development of business skills.

Requirements

  • Meet Department of Transportation (DOT) or applicable Provincial requirements for driving a regulated vehicle weighing more than 10,000 lbs.
  • Have an active driver's license before the first day of employment.
  • Be at least 21 years of age before the first day of employment.
  • Obtain DOT medical certification before the first day of employment.
  • Provide documentation regarding previous employment before the first day of employment.
  • Be able to meet the physical requirements of the position.
  • Have a high school diploma, GED, or military service.
  • Demonstrate a strong customer service orientation.
  • Be self-motivated and able to work in a teamwork-oriented environment to meet goals.
  • Have a positive attitude, ambition, organization, and service spirit.

Responsibilities

  • Drive a truck along an established route to service and sell to existing customers.
  • Deliver and pick up uniforms, shop towels, chemical cleaning products, and other rental products.
  • Build rapport with key decision makers and represent Cintas to customers.
  • Ensure quality standards and proactively resolve customer concerns.
  • Grow the existing customer base by upselling and cross-selling products and services.
  • Negotiate service agreement renewals.
  • Control inventory.
  • Work professionally and safely while complying with driving and vehicle regulations.

Benefits

  • Advancement opportunities
  • Ongoing training
  • Mentoring
  • Opportunity to develop business skills
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