Route Service Representative (4-Day Workweek)

Cintas•Milwaukee, WI

12d

About The Position

Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. The role drives a truck along an established route to service and sell to an existing customer base. It is a physical, fast-paced indoor/outdoor position involving delivery and pickup of uniforms, shop towels, chemical cleaning products, and other facility service products. Representatives build rapport with customer decision makers, maintain quality standards, proactively resolve customer concerns, and grow accounts through upselling and cross-selling. They also negotiate service agreement renewals, control inventory, work safely and professionally, and comply with driving and vehicle regulations. The position offers a comprehensive 10-week training program, a solid base salary with commission potential after assignment to a route, and opportunities for advancement, mentoring, and career development. Most representatives work a four-day workweek and do not work nights or weekends.

Requirements

Meet all Department of Transportation requirements for driving a regulated vehicle weighing more than 10,000 lbs.
Have an active driver's license before the first day of employment.
Be at least 21 years of age.
Obtain DOT medical certification before the first day of employment.
Provide documentation regarding previous employment before the first day of employment.
Be able to meet the physical requirements of the position.
Have a high school diploma, GED, or military service.
Demonstrate a strong customer service orientation.
Be self-motivated and able to work in a teamwork-based environment to meet goals.
Have a positive attitude, ambition, organization, and service spirit.

Responsibilities

Drive a truck along an established route to deliver and pick up uniforms, shop towels, chemical cleaning products, and other facility service products.
Manage and grow customer accounts in the Rental Division by servicing and selling to an existing customer base.
Build rapport with key customer decision makers as the face of Cintas.
Ensure quality standards and proactively resolve customer concerns.
Grow the existing customer base by upselling and cross-selling products and services.
Negotiate service agreement renewals and control inventory.
Work professionally and safely, complying with driving and vehicle regulations.

Benefits

Comprehensive medical, dental, and vision benefits, with premiums below the national average.
Four medical plan options, including one plan offered at zero cost.
Competitive pay.
401(k) with company match.
Profit sharing.
Employee Stock Ownership Plan (ESOP).
Disability, life, and AD&D insurance, 100% company paid.
Paid time off and holidays.
Skills development, training, and career advancement opportunities.
Monthly and quarterly performance bonuses and incentives.
Commission potential after being assigned a route.