Route Sales Representative 4 10 Hourly

Alsco•Houston, TX

About The Position

The Route Sales Representative supports the Service Departments in meeting customer needs through up-selling, cross-selling, and excellent customer service. The position reports to the District Manager and serves customers along assigned routes, while also working as a reliable relief driver with service, sales, and operations teams. The role involves prospecting for new customers, maintaining customer accounts and route records, handling payments and account changes, and resolving service concerns. It also includes vehicle inspections, maintaining truck cleanliness, loading and unloading products, and moving loaded carts. The representative works in and travels between customer locations and industrial laundry facilities, service centers, or depots.

Requirements

Have and maintain a valid Driver's License; CDL when applicable.
Be 21 years or older.
Maintain a driving record free of chargeable accidents, speeding, safety, or other violations.
Excellent verbal and written communication skills in English, with the ability to comprehend and follow directions.
Two years of relevant experience in sales, customer service, delivery, or public-facing work.
Ability to accurately recognize colors and sizes.
Ability to stoop, pull, push, reach overhead, lift up to 75 lbs., and move loaded carts up to 500 lbs.
Employment is contingent upon successful completion of background and safety-sensitive drug screening.

Responsibilities

Prospect and engage new customers within assigned routes, referring qualified leads to the Sales Department.
Provide outstanding customer service to build loyalty and strong relationships.
Communicate with decision-makers and proactively resolve service concerns.
Follow Service SOPs for installations, deliveries, and account management.
Maintain accurate inventories, route books, and customer files.
Handle customer payments, credits, and change orders accurately.
Monitor accounts and report customer feedback or competitive activity.
Upsell services, promote products, and refer leads to Sales Consultants.
Conduct daily vehicle inspections and maintain truck cleanliness.
Load and unload products and move carts weighing up to 500 lbs.
Ensure compliance with company policies, safety standards, and dress code.
Collaborate with service, sales, and operations teams as a reliable relief driver.
Support other service team members where required.