Route Sales Representative 4 10 Commission

Alsco•San Antonio, TX

About The Position

The Route Sales Representative meets customer needs through up-selling and cross-selling while providing superior customer service and proactively managing route responsibilities. The role serves customers along a daily delivery route, handling sales and account needs, delivering and collecting textiles and products, processing payments, and maintaining accurate route records. The position reports to the District Manager. Compensation is described as base plus $250.00, without further detail about the amount or payment period.

Requirements

Valid driver’s license, and a CDL when applicable, maintained throughout employment.
Driving record free of chargeable accidents, speeding, or safety violations.
At least one year of verifiable safe and successful driving experience.
Excellent vehicle-operation skills.
Excellent customer service and route sales skills.
Excellent verbal and written communication skills in English.
Ability to comprehend and follow directions.
Good time-management skills and ability to work as a team player.
Ability to recognize product colors, sizes, and types and to count, add, and subtract accurately.
High school graduation or similar experience.

Responsibilities

Solicit new customers; up-sell, cross-sell, and sample service or product lines while ensuring a profitable product mix.
Participate in promotions, contests, training, and audits.
Follow company policies and procedures for installing new customers, managing customer needs, and delivering service; meet performance goals regularly.
Build customer loyalty and retention by providing outstanding service, communicating openly, educating customers, managing needs, and proactively resolving concerns in cooperation with supervision.
Safely operate and maintain a delivery vehicle, follow applicable laws and company policy, keep the vehicle clean, and perform regular inspections.
Handle and process customer payments and keep route paperwork current.
Deliver complete textile loads accurately and on time, pick up soiled textiles, maintain proper account inventories, and service facility maintenance products.
Monitor and report competitive activity and keep service agreements current and renewed.
Return from the route and unload soiled textiles in the facility receiving area.
Prepare route paperwork accurately and follow check-in procedures.
Follow written and verbal instructions and perform other tasks as directed by supervision.
Work with and support other service personnel when required by supervision.