About The Position

The Route Sales Representative supports Service Department objectives by meeting customer needs through excellent service, up-selling, and cross-selling. The role prospects new customers within assigned routes, builds customer loyalty, manages service concerns and accounts, and serves as a reliable relief driver in collaboration with service, sales, and operations teams. The position reports to the District Manager. Classification is exempt for commission and non-exempt for hourly compensation.

Requirements

  • Have and maintain a valid driver's license, and a CDL when applicable.
  • Be 21 years or older.
  • Maintain a driving record free of chargeable accidents, speeding, safety, or other violations.
  • Have excellent verbal and written communication skills in English and be able to comprehend and follow directions.
  • Have two years of relevant experience in sales, customer service, delivery, or public-facing work.
  • Accurately recognize colors and sizes.
  • Be able to stoop, pull, push, reach overhead, lift up to 75 lbs., and move loaded carts up to 500 lbs.

Responsibilities

  • Prospect and engage new customers within assigned routes, referring qualified leads to the Sales Department.
  • Provide outstanding customer service and build customer loyalty and strong relationships.
  • Communicate with decision-makers and proactively resolve service concerns.
  • Follow Service SOPs for installations, deliveries, and account management.
  • Maintain accurate inventories, route books, and customer files.
  • Handle customer payments, credits, and change orders accurately.
  • Monitor accounts and report customer feedback or competitive activity.
  • Upsell services, promote products, and refer leads to Sales Consultants.
  • Conduct daily vehicle inspections and maintain truck cleanliness.
  • Load and unload products and move carts weighing up to 500 lbs.; lift up to 75 lbs.
  • Ensure compliance with company policies, safety standards, and dress code.
  • Collaborate with service, sales, and operations teams as a reliable relief driver.
  • Support other service team members where required.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • FSA/HSA
  • Life insurance
  • Disability insurance
  • Vacation
  • Sick time
  • Holidays
  • Employee Assistance Program (EAP)
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service