Route Sales Representative 4 10 Commission

Alsco Uniforms•Kyle, TX

About The Position

The Route Sales Representative meets customer needs through up-selling and cross-selling while providing superior customer service and proactively managing route responsibilities. The role includes sales, deliveries and pickups of textiles and service products, account inventory management, payment processing, vehicle operation and route paperwork. The position reports to the District Manager. Classification is exempt for base-plus-commission routes and non-exempt for hourly routes. Travel is daily by delivery vehicle within an assigned route.

Requirements

Maintain a valid driver's license and a CDL when applicable.
Maintain a driving record free of chargeable accidents, speeding, and safety violations.
Have excellent vehicle-operation skills and at least one year of verifiable safe and successful driving experience.
Demonstrate excellent customer-service and route-sales skills.
Have excellent verbal and written communication skills in English; comprehend and follow directions; demonstrate good time-management skills and the ability to work as a team player.
Recognize colors, sizes, and product types, and accurately count, add, and subtract.
High school graduation or similar experience.

Responsibilities

Solicit new customers; up-sell, cross-sell, and sample service or product lines while ensuring a profitable product mix.
Participate in promotions, contests, training, and audits.
Follow company policies and procedures for installing new customers, managing customer needs, and providing service; regularly meet performance goals.
Build customer loyalty and retention by providing outstanding service, communicating openly, educating customers, managing needs, and proactively resolving concerns in cooperation with supervision.
Safely operate a delivery vehicle in compliance with applicable laws and company policy; maintain vehicle cleanliness and perform regular inspections.
Handle and process customer payments and keep route paperwork current.
Make timely and correct deliveries of complete textile loads, pick up soiled textiles, maintain account inventories, and service facility maintenance products.
Monitor and report competitive activity and keep service agreements current and renewed.
Return from the route and unload soiled textiles in the facility receiving area.
Accurately prepare route paperwork and follow check-in procedures.
Follow written and verbal instructions and perform other tasks as directed by supervision.
Work with and support other service personnel as required by supervision.