Route Sales Representative 4 10 Hourly

Alsco Uniforms•Houston, TX

About The Position

The Route Sales Representative supports the Service Departments in meeting customer needs through up-selling, cross-selling, and excellent customer service. The role reports to the District Manager and includes prospecting new customers on assigned routes, maintaining customer accounts and records, handling payments and service changes, and supporting service, sales, and operations teams. It also serves as a reliable relief driver. The position involves daily vehicle operation and travel to customer locations and industrial laundry facilities, service centers, or depots. Work takes place in indoor and outdoor areas. Physical tasks include loading and unloading products, moving loaded carts up to 500 pounds, and lifting up to 75 pounds.

Requirements

Have and maintain a valid driver's license; CDL when applicable; and be at least 21 years old.
Maintain a driving record free of chargeable accidents, speeding, safety, or other violations.
Have excellent verbal and written communication skills in English and be able to comprehend and follow directions.
Have two years of relevant experience in sales, customer service, delivery, or public-facing work.
Support other service team members where required.
Accurately recognize colors and sizes.
Be able to stoop, pull, push, reach overhead, lift up to 75 pounds, and move loaded carts up to 500 pounds.

Responsibilities

Prospect and engage new customers within assigned routes and refer qualified leads to the Sales Department.
Provide outstanding customer service to build loyalty and strong relationships.
Communicate with decision-makers and proactively resolve service concerns.
Follow Service SOPs for installations, deliveries, and account management.
Maintain accurate inventories, route books, and customer files.
Handle customer payments, credits, and change orders accurately.
Monitor accounts and report customer feedback or competitive activity.
Upsell services, promote products, and refer leads to Sales Consultants.
Conduct daily vehicle inspections and maintain truck cleanliness.
Load and unload products, move carts up to 500 pounds, and lift up to 75 pounds.
Ensure compliance with company policies, safety standards, and dress code.
Collaborate with service, sales, and operations teams as a reliable relief driver.