Route Sales Representative 4 10 Hourly - Draft

Alsco Uniforms•North Valley, NM

About The Position

The Route Sales Representative supports the Service Departments in meeting customer needs through up-selling, cross-selling, and excellent customer service. The position reports to the District Manager. It involves prospecting for new customers on assigned routes, supporting existing accounts, handling deliveries and service activities, maintaining accurate records and inventory, and serving as a relief driver for service, sales, and operations teams. The role requires daily travel and operation of vehicles on public roads, with work in customer locations and industrial laundry facilities, service centers, or depots. It includes loading and unloading products, moving loaded carts, and meeting physical and safety requirements. Employment is contingent upon successful completion of background and safety-sensitive drug screening.

Requirements

Have and maintain a valid Driver's License, and a CDL when applicable.
Be 21 years or older.
Maintain a driving record free of chargeable accidents, speeding, safety, or other violations.
Have excellent verbal and written communication skills in English and comprehend and follow directions.
Have two years of relevant experience in sales, customer service, delivery, or public-facing work.
Accurately recognize colors and sizes.
Be able to stoop, pull, push, reach overhead, lift up to 75 lbs., and move loaded carts up to 500 lbs.
Complete a background screening and safety-sensitive drug screening successfully as a condition of employment.

Responsibilities

Prospect and engage new customers within assigned routes, referring qualified leads to the Sales Department.
Provide outstanding customer service to build loyalty and strong relationships.
Communicate with decision-makers and proactively resolve service concerns.
Follow Service SOPs for installations, deliveries, and account management.
Maintain accurate inventories, route books, and customer files.
Handle customer payments, credits, and change orders accurately.
Monitor accounts and report customer feedback or competitive activity.
Upsell services, promote products, and refer leads to Sales Consultants.
Conduct daily vehicle inspections and maintain truck cleanliness.
Load and unload products, move carts up to 500 lbs., and lift up to 75 lbs.
Ensure compliance with company policies, safety standards, and dress code.
Collaborate with service, sales, and operations teams as a reliable relief driver.
Support other service team members where required.