About The Position

The Route Sales Representative supports Service Department objectives by meeting customer needs through upselling, cross-selling, and excellent customer service. The role prospects new customers on assigned routes, maintains customer relationships and account records, handles payments and service-related requests, and collaborates with sales, service, and operations teams as a relief driver. This position reports to the District Manager. The work involves daily travel and driving on public roads, visiting customer locations, and working in industrial laundry facilities, service centers, or depots. Responsibilities include loading and unloading products, moving loaded carts weighing up to 500 pounds, and lifting up to 75 pounds. Candidates must complete background and safety-sensitive drug screening.

Requirements

  • Have and maintain a valid Driver's License, and a CDL when applicable; be at least 21 years old.
  • Maintain a driving record free of chargeable accidents, speeding, safety, or other violations.
  • Have excellent verbal and written communication skills in English and be able to comprehend and follow directions.
  • Have two years of relevant experience in sales, customer service, delivery, or public-facing work.
  • Accurately recognize colors and sizes.
  • Be able to stoop, pull, push, reach overhead, lift up to 75 pounds, and move loaded carts up to 500 pounds.
  • Successfully complete background and safety-sensitive drug screening.

Responsibilities

  • Prospect and engage new customers within assigned routes, referring qualified leads to the Sales Department.
  • Provide outstanding customer service to build loyalty and strong relationships.
  • Communicate with decision-makers and proactively resolve service concerns.
  • Follow Service SOPs for installations, deliveries, and account management.
  • Maintain accurate inventories, route books, and customer files.
  • Handle customer payments, credits, and change orders accurately.
  • Monitor accounts and report customer feedback or competitive activity.
  • Upsell services, promote products, and refer leads to Sales Consultants.
  • Conduct daily vehicle inspections and maintain truck cleanliness.
  • Load and unload products, move carts up to 500 pounds, and lift up to 75 pounds.
  • Ensure compliance with company policies, safety standards, and dress code.
  • Collaborate with service, sales, and operations teams as a reliable relief driver.
  • Support other service team members where required.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • FSA/HSA
  • Life insurance
  • Disability insurance
  • Vacation
  • Sick time
  • Holidays
  • Employee Assistance Program (EAP)
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service