Route Relief Utility Driver - Sterling, VA

Alsco•Sterling, VA

10d•Onsite

About The Position

Alsco Uniforms is seeking a Route Relief/Utility Route Sales Representative to support the Service Department in meeting customer needs through sales and superior customer service. The position covers routes and performs other service-related tasks as needed, supporting customers and service personnel while helping maintain profitable product mixes and customer loyalty. The role reports to the District Manager. The employee performs Route Sales Representative duties, learns and supports all routes, and covers for holidays, vacations, and vacancies. When not assigned to a route, the employee may assist with rush deliveries, renewals, audits, training, and other tasks assigned by supervision. The position involves operating a delivery vehicle, delivering and picking up textiles and facility-maintenance products, maintaining account inventories, processing payments, and completing route paperwork and vehicle inspections. This is a full-time, non-exempt position. Work involves daily travel by delivery vehicle on a route and takes place on public roads, at customer locations, and in indoor and outdoor areas of an industrial laundry facility, service center, or depot. Physical activities include sitting, driving, handling materials, moving carts, lifting, standing, walking, and communicating.

Requirements

Have and maintain a valid driver's license and a CDL when applicable; be at least 21 years old.
Maintain a driving record free of chargeable accidents, speeding, safety, or other violations.
Have verifiable experience of at least one year driving safely and successfully, with excellent vehicle-operation skills.
Demonstrate excellent customer-service and route-sales skills.
Have excellent verbal and written communication skills in English; understand and follow directions; have good time-management skills; and be a team player.
Be able to recognize product colors, sizes, and types and accurately count, add, and subtract.
High school graduation or similar experience; qualified driver's license.

Responsibilities

Perform all responsibilities of a Route Sales Representative and related tasks.
Learn and support all routes; run routes as needed for holidays, vacations, or other vacancies.
When not on a route, assist with rush deliveries, renewals, audits, training, and other tasks assigned by supervision.
Solicit new customers; upsell, cross-sell, and sample service or product lines; and ensure a profitable product mix.
Participate in promotions, contests, training, and audits.
Follow company policies and procedures for new customers, managing customer needs, and service.
Build customer relationships, communicate openly, educate customers, and proactively resolve concerns with supervision to support customer loyalty and service.
Safely operate a delivery vehicle in accordance with applicable laws and company policy; maintain vehicle cleanliness and perform regular inspections.
Handle and process customer payments and keep route paperwork current.
Make timely and accurate deliveries of complete textile loads, pick up soiled textiles, and maintain proper inventories at customer accounts.
Service facility-maintenance products.
Monitor and report competitive activity and keep service agreements current and renewed.
Return from routes and offload soiled textiles in the facility receiving area.
Accurately prepare route paperwork and follow check-in procedures.
Follow written and verbal instructions and perform other tasks as directed by supervision.
Support other service personnel as required by supervision.