Route Relief Utility Driver - Corpus Christi

Alsco Uniforms•Corpus Christi, TX

20d

About The Position

The Route Relief/Utility Route Sales Representative supports the Service Department in meeting customer needs through superior customer service and up-selling or cross-selling. The primary duties are to cover routes and perform service-related tasks as needed. This role reports to the District Manager. The employee learns and supports all routes, covering them during holidays, vacations, or other vacancies. When not assigned to a route, the employee assists with rush deliveries, renewals, audits, training, and other assigned tasks. The role includes soliciting new customers, promoting the company’s services and products, maintaining customer relationships and service agreements, processing payments, and ensuring accurate deliveries, inventories, paperwork, and vehicle upkeep. The position requires daily travel by delivery vehicle within a route. Work takes place on public roads, at customer locations, in loading areas, and in indoor and outdoor areas of an industrial laundry facility, Service Center, or depot. Physical activities include sitting, driving, grasping, stooping, kneeling, reaching overhead, moving carts up to 500 pounds, lifting up to 75 pounds, standing, walking, writing, speaking, and hearing.

Requirements

Have and maintain a valid driver’s license, a CDL when applicable, and be at least 21 years old.
Maintain a driving record free of chargeable accidents, speeding, safety, or other violations.
Have verifiable experience of at least one year driving safely and successfully, with excellent vehicle-operation skills.
Demonstrate excellent customer service and route sales skills.
Have excellent verbal and written communication skills in English, comprehend and follow directions, manage time well, and work as a team player.
Recognize colors, sizes, and product types, and count, add, and subtract accurately.
High school graduation or similar experience; qualified driver’s license.

Responsibilities

Perform the responsibilities of a Route Sales Representative and related tasks.
Learn and support all routes, covering routes as needed for holidays, vacations, or other vacancies.
Assist with rush deliveries, renewals, audits, training, and other assigned tasks when not on a route.
Solicit new customers and up-sell, cross-sell, or sample services and products to support a profitable product mix.
Participate in promotions, contests, training, and audits.
Follow company policies and procedures for new customers, customer needs, and service.
Build customer loyalty and provide outstanding service by communicating openly, educating customers, and proactively resolving concerns with supervision.
Safely operate and maintain a delivery vehicle, including keeping it clean and performing regular inspections.
Handle and process customer payments and keep route paperwork current.
Make timely and accurate deliveries of complete textile loads, pick up soiled textiles, maintain account inventories, and service facility maintenance products.
Monitor and report competitive activity and keep service agreements current and renewed.
Return from routes and offload soiled textiles in the facility receiving area.
Prepare route paperwork accurately and follow check-in procedures.
Follow written and verbal instructions and perform other tasks as directed by supervision.
Support other service personnel as required by supervision.