Route Relief Utility Driver

Alsco Uniforms•Waco, TX

19d

About The Position

Alsco Uniforms is seeking a Route Relief Utility Driver to support the Service Department in meeting customer needs through sales and superior customer service. The role primarily covers delivery routes and performs related service tasks. When not covering a route, the employee may assist with rush deliveries, renewals, audits, training, and other assigned work. The position reports to the District Manager and travels daily by delivery vehicle within a route.

Requirements

Have and maintain a valid driver's license, and a CDL when applicable; be at least 21 years old.
Maintain a driving record free of chargeable accidents, speeding, safety, or other violations.
Have verifiable experience of at least one year driving safely and successfully, with excellent vehicle-operation skills.
Demonstrate excellent customer-service and route-sales skills.
Have excellent verbal and written communication skills in English; understand and follow directions; demonstrate good time management and teamwork.
Recognize product colors, sizes, and types, and accurately count, add, and subtract.
High school graduation or similar experience; qualified driver's license.

Responsibilities

Perform the responsibilities of a Route Sales Representative and related tasks.
Learn and support all routes, covering them as needed for holidays, vacations, or other vacancies.
When not assigned to a route, assist with rush deliveries, renewals, audits, training, and other assigned tasks.
Solicit new customers; upsell, cross-sell, and sample services or products; and help ensure a profitable product mix.
Participate in promotions, contests, training, and audits.
Follow company policies and procedures for new customers, customer needs, and service delivery.
Build customer loyalty through communication, education, relationship-building, and proactive resolution of concerns in cooperation with supervision.
Safely operate and maintain a delivery vehicle, follow applicable laws and company policies, keep the vehicle clean, and perform regular inspections.
Process customer payments and keep route paperwork current.
Make timely, accurate deliveries of textile loads; pick up soiled textiles; maintain account inventories; and service facility maintenance products.
Monitor and report competitive activity and keep service agreements current and renewed.
Return from routes and unload soiled textiles in the facility receiving area.
Prepare route paperwork accurately and follow check-in procedures.
Follow written and verbal instructions and perform other tasks as directed by supervision.
Support other service personnel as required by supervision.