Route Operations Manager

GreenSpace Recycling • Puyallup, WA

12d • $80,196 - $90,000 • Hybrid

About The Position

GreenSpace Recycling is seeking a Route Operations Manager to lead its Puget Sound team and strengthen daily operations across the market. This is a hands-on field leadership role involving work around trucks, dumpsters, and multifamily properties, resolving operational issues, and performing outdoor work in varied weather. The manager works directly with field employees, covers routes when needed, completes weekly ride-alongs, and oversees scheduling, accountability, customer communication, and daily execution. Administrative and scheduling tasks may be performed remotely, alongside daily field support for the team and customers. The position is salaried and overtime-exempt, with schedules varying according to operational needs. The position requires the ability to reach Puget Sound sites in approximately 30–45 minutes when on-site support is required. Days of operation are Sunday–Thursday or Monday–Friday, generally between 5 a.m. and 5 p.m. No CDL is required.

Requirements

• High school diploma or equivalent.
• At least 2 years of general management or supervisory experience.
• Valid driver's license with a clean driving record.
• Strong leadership, organizational, and communication skills.
• Ability to problem-solve and adapt in a fast-paced environment.
• Skill in identifying operational inefficiencies and improving field processes.
• Strong analytical skills and attention to detail.
• Comfort balancing hands-on field work with administrative responsibilities.
• Ability to lift and move 50+ lbs, including furniture and appliances, and to climb, stoop, and walk throughout the day.
• Collaborative mindset that builds a positive, accountable team culture.
• Ability to reach Puget Sound sites in approximately 30–45 minutes when on-site support is required.
• Successful completion of employment reference and background checks, motor vehicle record review, drug screening, and any required medical certifications.

Nice To Haves

• College degree in business administration preferred.

Responsibilities

• Oversee daily field operations to ensure service quality and efficiency.
• Recruit, train, supervise, and coach operations team members, including managing schedules and performance reviews.
• Cover open routes and complete weekly ride-alongs.
• Coordinate with leadership, field teams, and support staff to meet client expectations.
• Identify and implement process improvements to increase safety and productivity.
• Monitor expenses, control costs, and report on operational performance.
• Ensure compliance with company policies and DOT and OSHA safety standards, including regular safety audits.
• Handle escalated client issues and support operational growth and service expansion.

Benefits

• Medical coverage (75% employer-paid for employees), dental, and vision.
• Paid time off.
• 401(k).
• Hybrid work arrangement with administrative work-from-home time and daily field support.
• Opportunities for professional growth and development.
• GreenSpace covers pre-employment/post-offer screening and certification costs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED