Operations Supervisor (Route Supervisor)

Athens Services•Vincent, AL

6d•$70,304 - $92,335

About The Position

The Operations Supervisor (Route Supervisor) manages waste collection routes and driver and helper performance on a daily basis, ensuring adequate resources to meet operational demands. The supervisor observes and rides along on routes, coaching drivers to improve productivity and safety while complying with OSHA standards and applicable federal DOT regulations. The role troubleshoots and resolves safety, service, and operational issues in collaboration with sales, customer service, and maintenance functions. The position works Monday through Friday with one day off, and every Saturday from 5:00 AM until the last driver returns, based on the city overseen. The stated annual salary range is $70,304–$92,335.

Requirements

High school diploma or GED.
1–2 years of management experience.
Proficiency in Microsoft Office applications.
Knowledge of federal DOT regulations.
Knowledge of OSHA standard regulations.
Exceptional leadership abilities.
Ability to perform the physical requirements of the position with or without reasonable accommodations.

Nice To Haves

Bachelor’s degree in a related field.
Proficiency in AS-400 systems.
Class A or B license.
Waste industry experience.
Bilingual English/Spanish.

Responsibilities

Plan, distribute, monitor, and follow up on daily route assignments to ensure customers are serviced according to company standards and agreements.
Ensure drivers are available and assigned daily, covering last-minute call-ins or absences with spare drivers or other resources.
Monitor daily operations and communicate route, procedure, or requirement changes to drivers.
Coordinate daily operational needs with the Maintenance team.
Coordinate with the Operations Manager on resource utilization, route adjustments, and other operational issues.
Monitor driver and helper time and attendance, minimize overtime, and ensure drivers do not exceed regulatory limits, such as the 60-hour rule.
Assist the Operations Manager in ensuring Maintenance budget performance.
Monitor daily overweight loads and guide employees in reducing them.
Monitor daily pre-trip and post-trip inspections of workforce vehicles.
Conduct verbal and written disciplinary actions, including suspension, when required.
Conduct weekly safety meetings to teach employees the importance of working safely.
Observe and ride along on routes to coach drivers on productivity and safety.
Troubleshoot and resolve safety, service, and operational issues in collaboration with sales, customer service, and maintenance functions.